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Don Desfosse

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Don Desfosse last won the day on July 7

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About Don Desfosse

  • Birthday 12/12/1969

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  1. Hi Doug, Not sure why you don't seem to be getting our emails. In any case, you can check the status of your tickets at membership.vatsim.net Your current ticket number is 20209537.
  2. Don Desfosse

    Vpilot

    Yasir, please do not hijack other peoples' threads. Please open a new thread and explain in as much detail that you can what the issue is, what error you are receiving, etc. "Giving a simconnect error" is like telling your doctor "I have a pain". Before your doctor can help you, he/she will need A LOT more information.
  3. Yasir, please do not hijack other peoples' threads. Please open a new thread and explain in as much detail that you can what the issue is, what error you are receiving, etc. "Giving a simconnect error" is like telling your doctor "I have a pain". Before your doctor can help you, he/she will need A LOT more information.
  4. 1. You posted here that your support ticket had not gotten a response less than two hours after submitting your ticket. The Membership team is a small team of volunteers, not a large team of paid staff. Your ticket was responded to in five hours. Not bad, considering. 2. There is nothing wrong with that email format. When your account was disabled, an email was sent explaining why. Not sure why you didn't receive it. In any case, the Membership ticket is awaiting your response.
  5. @Paul Hoogwater I have verified that your credentials are active and have tested to ensure they do work on the network. I know you mentioned you reviewed other related posts on the forums, but want to ensure you have specifically reviewed this one:
  6. Paul, sadly, you have an often-misread character as the last character in your password. It is a lower case letter L as in Lima (but lower case). I hope this helps.
  7. Anthony, your credentials work just fine for network connections. I just tested them. Let's double check to make sure you're using correct credentials. Your CID should start with 1121... Your password should start with a capital letter and finish with a number. You last changed your password about 24 hours ago. We operate with a network of distributed servers. We announce multiple times during the registration, account reactivation, and password change processes that it can take a minimum of 4 hours, and up to 24 hours (although normally much less), for new/updated membership information to be passed to all servers, including the voice server (which operates separately from the flight servers). The servers are all linked, but membership data (including new and updates) only get pushed to each server every few hours (staggered throughout the day). We mention this on the Join and Member Support pages, but it's often overlooked in peoples' excitement to get online. If your preferred server rejects your credentials, you are welcome to keep trying different servers in the hopes of finding one that will work. You are correct to have opened a Membership ticket for assistance, though the Membership Manager won't be able to tell you any more than I just did (I think/assume 🙂 ). I do hope this helps. If you encounter any further issues, please follow up on the membership ticket.
  8. Did you accidentally connect as an observer?
  9. "No requirement" protects the least common denominator, while the vast majority of people who prefer to use this simulation network choose to do just that, simulate reality.
  10. Actually, every new member receives an email welcoming them to VATSIM and providing their CID/credentials, that includes the following paragraph: So, yes, it is included during the registration process.
  11. Maybe, but maybe not...? (Sorry, I know that pretty much says nothing 🙂 ) Just wondering out loud, but I've heard that AFV is more sensitive than pilot clients to hiccups in data throughput/connection and client CPU. I think it may be worth getting more information on which pilot client he uses, and the actual disconnection messages.
  12. Also, please realize that if you don't have your machine set up properly to meet the needs of the network and are disconnected, your connection still "counts" and records the date/time you were connected, thus extending any potential time until your account is set as inactive. So in terms of your membership, once you connect you are "good", and if you are disconnected, you need to figure out how to meet the needs of the network and all of its other members.
  13. Laughing my rear end off!
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