OK, here goes:
1) during registration, I was asked if I was a "pilot in the real world," which i am. Now VS thinks I'm interested in piloting.
2) I downloaded and installed vERAM. It asks me to select a region, and the list is empty.
3) I have validated all the accounts I know about.
Can someone send me to the correct place so I can resolve this on my own, or [Mod - Happy Thoughts]ist. Thanks!