Robert Wakefield

Hi Michael. You, sir, are a genius. My password did indeed contain a 'j' which was upper, not lowercase (the font on the email made it indistinguishable). I assumed both would be case sensitive - how strange. Anyway - thanks for your help - much appreciated!

Hi. I've been trying to get connected to VATSIM now for almost a week. First of all my account was set as inactive, and this has now been resolved. I appear to be able to partially connect using VPilot - so my account and password seems to be fine. However - now when I attempt to connect (usually to the UK-1 or UK-2 servers - but same happens everywhere) I get the following message: [21:36:23] Error connecting to voice server: Connect failed (Forbidden - ) So I can see the available controllers, but I can't communicate, and can't hear anything. I have noticed oth

Having waited nearly 3 days after re-activating my account, I can connect, but I now get the message: Error connecting to voice server: Connect failed (Forbidden - ) I can see a list of frequencies etc now (so have gotten a step further than I was at 2 days ago) but can't hear anything at all on any frequency, presumably because I not connected to the voice server. If anyone has any ideas what is going wrong here I'd appreciate the help!!!

I'm still also having exactly the same problem. Have submitted a support ticket, got an email saying my account has been reactivated, tried to log on and the same thing keeps happening.

Mats - thanks for the info. I guess I'll just have to sit and wait patiently 🙂

I'm having the exact same problem. First time trying to connect so not sure what's going wrong. Have double-checked password and CID.