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Robert Wakefield

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  1. Hi Michael. You, sir, are a genius. My password did indeed contain a 'j' which was upper, not lowercase (the font on the email made it indistinguishable). I assumed both would be case sensitive - how strange. Anyway - thanks for your help - much appreciated!
  2. Hi. I've been trying to get connected to VATSIM now for almost a week. First of all my account was set as inactive, and this has now been resolved. I appear to be able to partially connect using VPilot - so my account and password seems to be fine. However - now when I attempt to connect (usually to the UK-1 or UK-2 servers - but same happens everywhere) I get the following message: [21:36:23] Error connecting to voice server: Connect failed (Forbidden - ) So I can see the available controllers, but I can't communicate, and can't hear anything. I have noticed oth
  3. Having waited nearly 3 days after re-activating my account, I can connect, but I now get the message: Error connecting to voice server: Connect failed (Forbidden - ) I can see a list of frequencies etc now (so have gotten a step further than I was at 2 days ago) but can't hear anything at all on any frequency, presumably because I not connected to the voice server. If anyone has any ideas what is going wrong here I'd appreciate the help!!!
  4. I'm still also having exactly the same problem. Have submitted a support ticket, got an email saying my account has been reactivated, tried to log on and the same thing keeps happening.
  5. Mats - thanks for the info. I guess I'll just have to sit and wait patiently 🙂
  6. I'm having the exact same problem. First time trying to connect so not sure what's going wrong. Have double-checked password and CID.
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