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Euroscope - Connection Problem


Gregory Verba
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Gregory Verba
Posted
Posted

Hello.

I have some strange problem with euroscope connection.

During controlling , after about 30 min -1 hr, I stop hearing the pilots and they cannot contact me. During it the station is connected to Vatsim.

After pressing twice RCV VOI it is solved and I again can hear pilots and the can talk to me.

Why this happening and how I can solve it?

 

Thanks,

Gregory

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Tomas Hansson
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It sounds like a typical case of port forwarding issue. Borrowed from the vPilot forum:

 

Q: I can't hear others, and I am using a router.

A: Ensure you've forwarded UDP port 3290 in your router, for routers that close the port after a timeout. (It doesn't hurt to set up the forwarding for routers that don't have an inactivity timeout.)

Tomas Hansson

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Luke Mullen 1370133
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It sounds like a typical case of port forwarding issue. Borrowed from the vPilot forum:

 

Q: I can't hear others, and I am using a router.

A: Ensure you've forwarded UDP port 3290 in your router, for routers that close the port after a timeout. (It doesn't hurt to set up the forwarding for routers that don't have an inactivity timeout.)

Having exact same issue. I'll also try forwarding that port Tomas. I'll come back tommorow with results.

Thanks!

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Luke Mullen 1370133
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UPDATE: Forwarding UDP port 3290 did not help.

I controlled a few times yesterday and today, and each time after about 10 - 20 minutes - I cannot hear any pilots. The only way to fix this is by re clicking the RCV VOI thing (Which is very inconvenient as you don't know you are experiencing this issue until a pilot actually asks if you are there)

 

Very frustrated by this - but thanks for the tip anyway

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Morten Jelle
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Do you have any antivirus software or firewall installed, that may block the connection?

Morten Jelle

VATSIM Network Supervisor, Team Lead - Supervisor Team 1

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Gregory Verba
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I have Kaspersky Internet Security

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  • 2 weeks later...
Gregory Verba
Posted
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Still having the problem. Anybody?

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  • 2 months later...
Jens Huenerfauth 1376361
Posted
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Same problem here, voice stops working after 10-20 mins, even with Ports forwarded and antivirus / firewall disabled

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  • 3 weeks later...
Luke Mullen 1370133
Posted
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Still having this issue to this day :/

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Sachin Gnath
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I am also having this same issue voice stops working after 15-30 mins with ports forwarded and firewall disabled.

Regards, 

S G

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Christopher Bennett
Posted
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Euroscope requires port 3291 to be opened for ground - air and ground - ground communications not 3290.

 

EuroScope Wiki - Connection Features

Chris Bennett

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Luke Mullen 1370133
Posted
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I'll try that and come back with results at the end of the week.

 

Thanks!

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  • 8 months later...
Malte Zwillus 1276955
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Unfortunately there was no further comment. Nowadays I'm experiencing the same issue.

I forwarded all relevant ports and I even checked which ports are being used through netstat and forwarded that.

 

Firewall policies enabled as well.

 

Although I can communicate with some traffic, I can't communicate with new incoming calls sometimes. Therefor I have to cycle RCV in the comms panel. Does somebody have an idea? Voice Server is SWEDEN and I remember that I tried many servers already. As well I'm not using any plugins at all.

Kind Regards

Malte Zwillus (ACCTR7)

 

Vatsim Turkey

Director Of Technology

 

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  • 6 months later...
Apostolos Damkalis
Posted
Posted

UPDATE: The problem was ESET Internet Security (Firewall).

 

Gents,

 

I have exactly the same problem...Any idea about?

Apostolos Damkalis

VATSIM Supervisor Team Leader

Regional Conflict Resolution Panel Chairman,Europe

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