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Connect failed (Forbidden - )


Mike Jones
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Mike Jones
Posted
Posted (edited)

Hi,

I'm trying to connect to the network for the first time, using vPilot 2.6.7 on Windows 10 and I'm receiving the following error from all servers:

[13:54:26] Network error: Invalid CID/password
[13:54:27] Error connecting to voice server: Connect failed (Forbidden - )
[13:54:28] Disconnected from network.

I've been a VATSIM member for a number of years but this is the first time I've tried to connect to the network (as an observer) and I've not changed my password recently either - as some posts relating to this issues suggest it is a server data sync issue. I can replicate the issue when connecting as an observer and when not.

My account password is working fine for the forum, dashboard and my VA (BAVirtual) which has integrated authentication.

Many thanks in advance,

Mike
VATSIM ID:Β 1317303

Edited by Mike Jones
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Mats Edvin Aaro
Posted
Posted

Hey, make sure you're capitalizing correctly! Passwords to the voice servers are now case-sensitive. πŸ™‚

  • Like 1

Mats Edvin AarΓΈ
Assistant to the Vice President - Supervisors
VATSIM General Manager: Member Engagement
[email protected]

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Nestor Perez
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Posted

In this case it's not a capitalization issue, but rather an issue with his account being marked as inactive. To reactivate it simply visit https://my.vatsim.net/reactivate. Once that's done, you may need to wait for some time before finally being able to connect to VATSIM again.

Welcome back!

  • Thanks 1

Me.

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Mike Jones
Posted
Posted
4 hours ago, Nestor Perez said:

In this case it's not a capitalization issue, but rather an issue with his account being marked as inactive. To reactivate it simply visit https://my.vatsim.net/reactivate. Once that's done, you may need to wait for some time before finally being able to connect to VATSIM again.

Welcome back!

Thank you!

I had no idea it was inactive as I was able to login in to website and forum etc.

I have just reactivated! πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Thanks for the help and quick responses!Β 

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  • 1 year later...
David  Henderson  1435824
Posted
Posted

likewise i also have CONNECT FAILED(FORBIDDEN .going round in circles with vatsim .have text ,no voice but can hear other ptt active .no sound

Β 

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