John Nichols Posted April 22, 2021 at 12:27 AM Posted April 22, 2021 at 12:27 AM Hello, could you please reset the discord account attached to my vatsim? I am unable to do so and I do not have access to the old one. Thanks Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted April 22, 2021 at 06:43 AM Posted April 22, 2021 at 06:43 AM It would help if you let us know what the account name is, so we can kick it.. 🙂 Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
John Nichols Posted April 22, 2021 at 01:30 PM Author Posted April 22, 2021 at 01:30 PM 6 hours ago, Mats Edvin Aaro said: It would help if you let us know what the account name is, so we can kick it.. 🙂 Hello, I believe the account is "pdog1111#1764" Thanks Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted April 22, 2021 at 01:43 PM Posted April 22, 2021 at 01:43 PM 12 minutes ago, John Nichols said: Hello, I believe the account is "pdog1111#1764" Thanks Kicked now. Log out and in again on https://community.vatsim.net. Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
John Nichols Posted April 22, 2021 at 01:57 PM Author Posted April 22, 2021 at 01:57 PM 13 minutes ago, Mats Edvin Aaro said: Kicked now. Log out and in again on https://community.vatsim.net. It works, thank you Link to comment Share on other sites More sharing options...
Ariel Torres Posted June 7, 2021 at 06:04 PM Posted June 7, 2021 at 06:04 PM hello. I have the same problem. I have lost my old discord account and I am trying to link the new discord to the account and the website does not present any option to unlink the old account and I cannot leave the joined servers. I already opened a ticket but support sent me to look here in the forums and I see that many people do the same thing but a support person must do the manual reset. I would appreciate any help. Link to comment Share on other sites More sharing options...
Nestor Perez Posted June 7, 2021 at 06:50 PM Posted June 7, 2021 at 06:50 PM Try now @Ariel Torres. 1 Me. Link to comment Share on other sites More sharing options...
Ariel Torres Posted June 7, 2021 at 07:29 PM Posted June 7, 2021 at 07:29 PM thanks for respond. Right now I am in discord because of the invitation that they sent me previously by email. Then I go to https://community.vatsim.net/ to find the servers. Click on get started and return to the main page. Link to comment Share on other sites More sharing options...
Nestor Perez Posted June 7, 2021 at 08:22 PM Posted June 7, 2021 at 08:22 PM You are logging in with an inactive or suspended account. Try using incognito mode in your browser. Me. Link to comment Share on other sites More sharing options...
Ariel Torres Posted June 7, 2021 at 10:12 PM Posted June 7, 2021 at 10:12 PM Thank you so much. I already solved the problem. Link to comment Share on other sites More sharing options...
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