Phillip Turner Posted June 12, 2022 at 09:06 PM Posted June 12, 2022 at 09:06 PM Here's the error. I'm running as admin, the folder has full permission and I've allowed the app through the firewall and I can't get around this. I've installed on my F drive because I don't want ancillary apps on the same drive as my OS. I feel like that shouldn't be an issue. Any troubleshooting around this? Link to comment Share on other sites More sharing options...
Ross Carlson Posted June 12, 2022 at 09:41 PM Posted June 12, 2022 at 09:41 PM When you run it as admin, do you get prompted to enter credentials? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Phillip Turner Posted June 12, 2022 at 09:49 PM Author Posted June 12, 2022 at 09:49 PM 6 minutes ago, Ross Carlson said: When you run it as admin, do you get prompted to enter credentials? Negative, it just displays the error right away. Link to comment Share on other sites More sharing options...
Ross Carlson Posted June 12, 2022 at 10:16 PM Posted June 12, 2022 at 10:16 PM Does it still error if you don't run as admin? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Phillip Turner Posted June 12, 2022 at 11:09 PM Author Posted June 12, 2022 at 11:09 PM 53 minutes ago, Ross Carlson said: Does it still error if you don't run as admin? Yes it does. Link to comment Share on other sites More sharing options...
Ross Carlson Posted June 13, 2022 at 12:16 AM Posted June 13, 2022 at 12:16 AM (edited) I'm afraid I'm stumped. Something is preventing vPilot from creating the "vPilot Files" folder in your documents folder. (Or preventing it from accessing that folder, if it already exists.) Edit: does the folder already exist? If so, try deleting it. Edited June 13, 2022 at 12:17 AM by Ross Carlson Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Phillip Turner Posted June 13, 2022 at 03:15 PM Author Posted June 13, 2022 at 03:15 PM 14 hours ago, Ross Carlson said: I'm afraid I'm stumped. Something is preventing vPilot from creating the "vPilot Files" folder in your documents folder. (Or preventing it from accessing that folder, if it already exists.) Edit: does the folder already exist? If so, try deleting it. There is no folder labeled "Vpilot files". I looked in the C drive under documents and there isn't anything there. I'm not sure why the program is looking in the C drive when the installation path is to the F drive. Here's what my full VPilot file looks like in F Drive. Link to comment Share on other sites More sharing options...
Ross Carlson Posted June 13, 2022 at 03:47 PM Posted June 13, 2022 at 03:47 PM The app installs to the F: drive, but vPilot still makes a folder under your main Documents folder for storing things like debug logs and to provide a common place to store VMR files. (Though you can put VMR files anywhere.) When vPilot starts up, it tries to create this folder if it doesn't already exist, and that's what is failing. Perhaps you could try manually creating the folder yourself. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Phillip Turner Posted June 13, 2022 at 05:24 PM Author Posted June 13, 2022 at 05:24 PM 1 hour ago, Ross Carlson said: The app installs to the F: drive, but vPilot still makes a folder under your main Documents folder for storing things like debug logs and to provide a common place to store VMR files. (Though you can put VMR files anywhere.) When vPilot starts up, it tries to create this folder if it doesn't already exist, and that's what is failing. Perhaps you could try manually creating the folder yourself. Ok, that fixed it. Literally just created a "vPilot Files" folder in the :C/users/(username)/documents path and it started up finally. Looks like for whatever reason the installer wasn't placing that folder. Thanks for the help! Link to comment Share on other sites More sharing options...
Ross Carlson Posted June 13, 2022 at 06:34 PM Posted June 13, 2022 at 06:34 PM The installer doesn't create it, vPilot does, when it starts. For some reason, your system was preventing vPilot from creating it. Maybe some strange permissions issue. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
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