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Authentication Failed: Password is incorrect


Aleks Judd
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Aleks Judd
Posted
Posted

Hi all, i created my vatsim account and did all the new member orientation courses. I go to log onto the vatsim network and it keeps saying my password is incorrect even through it is definately correct. Can someone tell me why it isnt working?

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Don Desfosse
Posted
Posted

Aleks, computers (usually 🙂 ) don't lie....  Please make sure you aren't copying/pasting your password and accidentally copying/pasting an extra space character.

Normally I'd also point you toward the guidance here and then if that still didn't help, suggest you reset your password.  But I see that you've since now connected successfully twice, so am assuming you're now all set.

Don Desfosse
Vice President, Operations

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