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audio for vatsim not opening


Duncan Hill
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Duncan Hill
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so about a week ago i downloaded audio for vatsim then i decided to open it up but it wouldnt open up, tryed it multiple time, i changed to compatibility, i tryed uninstalling it and reinstalling it loads of times but no matter how many times i click the icon, it wont open, i checked my fire wall but nothing wrong there either. any help?

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Don Desfosse
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Are you getting an error?
Did you see if the task was alive and perhaps hung?
Have you rebooted and tried again?

Don Desfosse
Vice President, Operations

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Duncan Hill
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No errors. And what task?  The software just doesn’t open. I double click and nothing happens. Yes. Went through all the basic. Restart, I change to “open as administrator” I change it to be compatible for windows 8.  Nothing, zilch

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Don Desfosse
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Windows task.  But that would have cleared itself out when you rebooted.

Have you tried turning off any firewalls/antivirus to see if that's what's blocking it?  If that "fixes" the problem, then suggest creating an exception in your firewall/antivirus software.

Sorry if this is a silly question, but sometimes people forget....  you checked to make sure your system is compatible, right?  Windows 10 or 11 or 8.1 (not 8.0) and .NET 4.7.2 installed, right?  (https://audio.vatsim.net/storage/AFV User Guide.pdf section 3.1)

I'm afraid other than that, I'm out of ideas.

Don Desfosse
Vice President, Operations

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