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vroute is down


Michal Rok
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Michal Rok
Posted
Posted

We're experiencing hardware problems - server had to be replaced and I'm in the process of starting the new one up. This might take a few hours.

 

Michal

vroute.net founder

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Michal Rok
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Server is now up and online. Unfortunately, some more downtime could be needed to completely resolve the problem.

 

 

Michal

vroute.net founder

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Martin Loxbo
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I still have major problems with vroute. Is it the VATSIM data feed or vroute that's the problem?

Martin Loxbo

Director Sweden FIR

VATSIM Scandinavia

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Michal Rok
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Martin,

 

it all depends on the nature of problems. If you see similar problems with other tools based on the same feed then it's probably a data server problem

 

So please describe the symptoms and I'll try to investigate.

 

 

Michal

vroute.net founder

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Martin Loxbo
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It's working right now, but earlier today I've had different problems:

 

- No pages loading in vroute (like the vroute server is down)

- vroute pages working but no or limited/outdated VATSIM data (like there is a problem with the VATSIM data feed)

- ATC bookings not showing (this problem is still persisting)

Martin Loxbo

Director Sweden FIR

VATSIM Scandinavia

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Michal Rok
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I'm most interested in the last one, as this is something new to me. Can you provide me more details?

 

 

Michal

vroute.net founder

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Martin Loxbo
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I booked ESOS_CTR from 1230Z to 1500Z today, and making the booking appeared to be working normally, but the booking didn't show up anywhere.

 

I went back to book using our system at vaccsca.org instead, which is connected to Eurobook and normally shows up in vroute, and the booking showed up on vaccsca.org but no trace of it in vroute.

 

Tonight there has been 7 bookings in Sweden on vaccsca.org, but only one of them has shown up in vroute as far as I have seen.

Martin Loxbo

Director Sweden FIR

VATSIM Scandinavia

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Michal Rok
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Martin,

 

could you confirm that the problem still exists as of now?

 

 

Michal

vroute.net founder

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Martin Loxbo
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Now on www.vaccsca.org there is one booking for ESMM_CTR tonight, but nothing shows up in vroute. As mentioned the VACCSCA booking system is connected to vroute through Eurobook, so I don't know if the problem is with Eurobook or vroute, or with the VACCSCA system itself.

Martin Loxbo

Director Sweden FIR

VATSIM Scandinavia

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Michal Rok
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OK, I think I found it. It was a nasty problem, and it took me a few evenings of reading logfiles to discover it.

 

Anyway, it's quite hard to restore old bookings now, so we have to wait a week or two until new bookings fill the database again.

 

 

Michal

vroute.net founder

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Martin Loxbo
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So we may still see discrepancies for a few days?

 

Looking at it now, vroute shows some bookings, but not all.

Martin Loxbo

Director Sweden FIR

VATSIM Scandinavia

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Michal Rok
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vroute should show all bookings made since Apr 15th in the evening, and very few of the ones made before this date.

 

 

Michal

vroute.net founder

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