Post your requests for support during the upgrade here
By Gary Oliver 811521
#537056 All,

It would appear that although 99.5% of our users are having no issues there are a few people who have had voice disconnects, and we are trying to work out if there is a bug that needs fixing or if this was during yesterdays voice server restarts to apply fixes.

If you experience persistent disconnects from this point on wards can we ask that you do the following.

1) Download https://www.dropbox.com/s/whfkbcodrxkfs6u/NLog.zip?dl=0
2) Unzip the nlog.config file into either your vpilot or standalone client folder
3) Run vpilot or the standalone
4) Wait for a disconnect
5) Post the following in this thread :-

-Disconnect Time:
-How Often your disconnects are:
-What error the client showed on disconnect:
-Callsign:
-Client Version:
-Internet Speed:
-Internet Provider or rough real world location:
-A link to a zipfile of the debug.txt file if it exists as well as the Log folder within your client

Thanks
Gary
AFV Lead
By Cedric Mohler 1452943
#537065 -Disconnect Time: 11:39z
-How Often your disconnects are: every 5 to 10 minutes
-What error the client showed on disconnect: none
-Callsign: EDDF_TWR
-Client Version: 1.6.30
-Internet Speed: 50Mbit/s
-Internet Provider or rough real world location: Telekom near EDDM
-A link to a zipfile of the debug.txt file if it exists as well as the Log folder within your client https://www.dropbox.com/s/q2i5qvlxqbb6l ... t.zip?dl=0

EDIT: No more disconnects after this post :/
By Jonas Scholz 1119615
#537074 -Disconnect Time: 12:15z onwards
-How Often your disconnects are: every 2-10 Minutes
-What error the client showed on disconnect: Lost connection to voice server
-Callsign: SWR39
-Client Version: vPilot 2.4.0
-Internet Speed:100mbit
-Internet Provider or rough real world location: Telekom near DUS
-A link to a zipfile of the debug.txt file if it exists as well as the Log folder within your client: Since installing the mentioned file no more disconnects, as soon as there is one i will update this post.
By Jiekeng Luo 1289470
#537105 -Disconnect Time:1423z
-How Often your disconnects are:every1-2min
-What error the client showed on disconnect:disconnected to the server,reason:lost connection
-Callsign:CSN9632
-Client Version:vpilot2.4
-Internet Speed:200m
-Internet Provider or rough real world location:China Telecom,Guangdong China
-A link to a zipfile of the debug.txt file if it exists as well as the Log folder within your client
By Shiliang Fei 1419106
#537127 -Disconnect Time: 15:15z
-How Often your disconnects are: every 2-5 Minutes
-What error the client showed on disconnect: Lost connection to voice server
-Callsign: B3108
-Client Version: X-pilot 1.1.0.2
-Internet Speed:100mbit
-Internet Provider or rough real world location: China Telecom, Chengdu, China
-A link to a zipfile of the debug.txt file if it exists as well as the Log folder within your client:I will update this post ASAP.
By Almog Atar 864395
#537133 -Disconnect Time: 1541z
-How Often your disconnects are: every 10 minutes
-What error the client showed on disconnect: Disconnected from voice server. Reason: Lost connection
-Callsign: ELY2432
-Client Version: vPilot 2.4.0.0 (the latest)
-Internet Speed: 100mbps
-Internet Provider or rough real world location: Bezeq, Israel
https://www.dropbox.com/s/38zue1menflcvzq/logfile.txt?dl=0
By Fabio Miguel 1394656
#537179 -Disconnect Time: 1417 Local - 1717Z
-How Often your disconnects are: Once every time I start xPilot Client
-What error the client showed on disconnect: Disconnected from voice server: Lost connection
-Callsign: PRMIG
-Client Version: xPilot 1.1.0.2
-Internet Speed: 75 MBit/s
-Internet Provider or rough real world location: Copel Telecom - South Brazil
- Link with log file: https://we.tl/t-Wrjv4YokrU