- Wed Mar 08, 2017 3:23 pm #511355 Hello.
I have some strange problem with euroscope connection.
During controlling , after about 30 min -1 hr, I stop hearing the pilots and they cannot contact me. During it the station is connected to Vatsim.
After pressing twice RCV VOI it is solved and I again can hear pilots and the can talk to me.
Why this happening and how I can solve it?

Thanks,
Gregory

- Wed Mar 08, 2017 4:32 pm #511358 It sounds like a typical case of port forwarding issue. Borrowed from the vPilot forum:

Q: I can't hear others, and I am using a router.
A: Ensure you've forwarded UDP port 3290 in your router, for routers that close the port after a timeout. (It doesn't hurt to set up the forwarding for routers that don't have an inactivity timeout.)

Tomas Hansson
Vancouver Chief and VATSIM Supervisor

- Wed Mar 08, 2017 5:55 pm #511360

It sounds like a typical case of port forwarding issue. Borrowed from the vPilot forum:

Q: I can't hear others, and I am using a router.
A: Ensure you've forwarded UDP port 3290 in your router, for routers that close the port after a timeout. (It doesn't hurt to set up the forwarding for routers that don't have an inactivity timeout.)

Having exact same issue. I'll also try forwarding that port Tomas. I'll come back tommorow with results.
Thanks!

- Fri Mar 10, 2017 7:06 pm #511465 UPDATE: Forwarding UDP port 3290 did not help.
I controlled a few times yesterday and today, and each time after about 10 - 20 minutes - I cannot hear any pilots. The only way to fix this is by re clicking the RCV VOI thing (Which is very inconvenient as you don't know you are experiencing this issue until a pilot actually asks if you are there)

Very frustrated by this - but thanks for the tip anyway

- Sun Mar 12, 2017 4:38 pm #511557 Do you have any antivirus software or firewall installed, that may block the connection?

Morten Jelle
VATEUD ATC Department Deputy | Senior Divisional Instructor [I3] | VATSIM Network Supervisor
Have a question? E-mail supervisors@vatsim.net

- Mon Mar 13, 2017 6:25 pm #511607 I have Kaspersky Internet Security

- Fri Mar 24, 2017 12:18 pm #512223 Still having the problem. Anybody?

- Mon Jun 12, 2017 9:14 pm #514908 Same problem here, voice stops working after 10-20 mins, even with Ports forwarded and antivirus / firewall disabled

- Sat Jul 01, 2017 2:32 pm #515458 Still having this issue to this day :/

- Sun Jul 02, 2017 2:21 pm #515487 I am also having this same issue voice stops working after 15-30 mins with ports forwarded and firewall disabled.

- Wed Jul 05, 2017 12:36 am #515559 Euroscope requires port 3291 to be opened for ground - air and ground - ground communications not 3290.

EuroScope Wiki - Connection Features

Chris Bennett
Webmaster
Regional Group Berlin
VATSim Germany

- Fri Jul 07, 2017 4:34 pm #515629 I'll try that and come back with results at the end of the week.

Thanks!