- Thu Nov 07, 2019 7:04 pm #539647

Any thoughts? I tried compatibility mode for windows 7,8. Also running as admin, checking I had .net framework 3.5 sp1. No joy.

- Thu Nov 07, 2019 10:48 pm #539665 Please post the contents of the exception details. (Not as a screenshot, but as actual text.)

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy
Senior Controller, Boston Virtual ARTCC

- Thu Nov 07, 2019 11:51 pm #539668 The dialog is frozen so I had to transcribe by hand:

Microsoft .NET Framework

Unhandled exception has occurred in your application, if you click Continue....

Retrieving the COM class factory for component with the CLSID {F447B69E-1884-4A7E-8055-346F74D6EDB3} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))

- Thu Nov 07, 2019 11:56 pm #539669 Can you post a screenshot showing the vpilot window large enough so that I can read it?

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy
Senior Controller, Boston Virtual ARTCC

- Fri Nov 08, 2019 12:17 am #539670

- Fri Nov 08, 2019 1:18 am #539671 Next, let's see if we can determine if the crash is happening in the AFV library or not. To do that, try running vPilot in either host mode or remote mode, without voice.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy
Senior Controller, Boston Virtual ARTCC

- Fri Nov 08, 2019 2:44 pm #539697 vpilot -host

seems to work just fine. What else should I try?

- Fri Nov 08, 2019 3:12 pm #539698 So that means it's a crash happening in the AFV library code. Can you post a new thread in the AFV forum with the screenshot that shows the error in clear detail?

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy
Senior Controller, Boston Virtual ARTCC

- Fri Nov 08, 2019 3:29 pm #539700 This is actually a known issue, which can be fixed by downloading the Windows Media Feature Pack.

Unhandled Exception Retrieving the COM class factory for component with CLSID {F447B69E-1884-4A7E-8055-346F74D6EDB3}

This happens when using Windows 10 N or KN editions (for example on Parallels) because they do not contain the media foundation API's. Download and install https://support.microsoft.com/en-us/hel ... n-editions to resolve the issue.

https://audio.vatsim.net/docs/2.0/faq/common-issues

Controller (C1), Los Angeles ARTCC
Los Angeles ARTCC
xPilot Developer
vATIS Developer

- Fri Nov 08, 2019 4:14 pm #539704 Thanks gentlemen,

The Media Pack download fixed the issue.