Richard Mead 1154591 Posted June 24, 2010 at 04:17 PM Posted June 24, 2010 at 04:17 PM Hi guys Right, I checked that my system can handle the game BEFORE I bought it, and I've tried uploading it to the default location as well as C:\MSFX and each time, when I get to the second disk, it gets to the end and just pops up with an error window titled "Unhandled Exception" The message reads: "Error Number: 0x80040702 Description: Failed to load DLL:GameuxInstallHelper Setup will now terminate" Does anyone know how to get around this problem, I've tried installing several times, and the programme isn't registered as an installed programme on my Control Panel, so I can't uninstall it to start all over again Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted June 24, 2010 at 04:22 PM Posted June 24, 2010 at 04:22 PM tried contacting MS? could be a bad disk Link to comment Share on other sites More sharing options...
Richard Mead 1154591 Posted June 24, 2010 at 04:25 PM Author Posted June 24, 2010 at 04:25 PM tried contacting MS? could be a bad disk Hmm. How could I do that? The disk only has an email address for if its a fake one? Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted June 24, 2010 at 04:29 PM Posted June 24, 2010 at 04:29 PM need to call them on the phone head on over to microsoft.com think they also have a live chat support Link to comment Share on other sites More sharing options...
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