FSACARS Problem

[Dmetrey Taborko 1079623]

Hi,

 

 

Im having trouble sending my flight log to the VA using FSACARS. I Have tried many things but it still doesnt work. The whole process of FSACARS works fine (exept the connection ok page when you send the log). So i was told that this is probebly becouse somthing is blocking but what.... i disabled my Anti Virus, firewall is allways disabled... So my last thout is maibe its my modem? maibe theres a port that i need to open? if yeah wich one?

If anyone has any thoghts please reply. I will be verry thankfull !!

 

Dmetrey.

[Tomas Hansson]

FSACARS has nothing to do with VATSIM and each VA has its own settings. It could be one of many things that prevents you from sending your PIREP. Your best bet would be to contact your VA directly and try to get some help from them. They most likely have a forum where you can post your question or a contact address to email. Best of luck!

[Dmetrey Taborko 1079623]

I have but.... they dont know neither :\

[Ernesto Alvarez 818262]

i'd try the avsim forum, might have folks with more tech experience with fsacars, [Mod - Happy Thoughts]uming its nothing to do with the VA's database or access.

 

we use it at ours aswell, usual causes are firewall/AV block and admin rights.

 

the more frequent problem is from people trying to send in logs without having theyre flights in our booking system. our system doesnt accept any logs sent to it unless the pilot reserves/books theyre flight on our system. if your VA has something similar in theyres, make sure you are doing it correctly.

 

i stopped using fsacars a loooong time ago. i'd recommend XACARS, it works for both Xplane and FS and much much more stable

[Dmetrey Taborko 1079623]

i'd try the avsim forum, might have folks with more tech experience with fsacars, [Mod - Happy Thoughts]uming its nothing to do with the VA's database or access.

 

Thanks i'll try that

 

i stopped using fsacars a loooong time ago. i'd recommend XACARS, it works for both Xplane and FS and much much more stable

 

I would love to try it out to but Virtual Flybe only uses FSACARS as its the only softwere that can log their flights righnow.

[Miguel Frias]

FSAcars works strictly over port 80 (normal web). It uses the GET protocol to send and receive information from the VA.

 

If you are not being able to send your log, then it probably means an error in configuration.

 

Have you confirmed the URL to submit your flight log? Check your ".ini" file for:

URL=http://www.myva.com/acars/pirep.php

Log=http://www.myva.com/acars/pirep.php

 

Also, make sure you have the correct FSAcars version (4.0.11 or 4.0.15)

[Dmetrey Taborko 1079623]

Yeah its all like that. The VA even asked me to send it to them and they said its all correct... Now the version of ACARS is 1.0 but i have tried the most recent 4.0.15 version and it was the same.

[Dmetrey Taborko 1079623]

Oh and plus i am able to send the log, only its allmost like it never reaches their server so i never get any flight time.

[Ernesto Alvarez 818262]

sounds like it may be server side where the error may be.

 

we've had that before, our DB admin usually would have to go into the database and see if theres anything on the users account that would do it. normally was a quick fix.

 

if its not that. does your VA let you fill in the fields in fsacars? or do they require you push the "flight from VA" button. for us, users always have to use the flight from VA button. if they fill in the fields themselves, the server wont take it.

[Dmetrey Taborko 1079623]

Yeah we fill them our selves.

[Miguel Frias]

Two options then: client or server side:

 

ONE -> CLIENT

a) make sure you can access that URL on a browser. Type into Chrome/Firefox/IE and see if oyu can see something

b) make sure your system allows you to access websites (port 80) using program "FSAcars". Check the firewall rules / antivirus rules to see that. Some worms/viruses use port 80 to communicate and therefore firewalls or antivirus programs may inhibit unknown programs (FSacars) to send data out on port 80.

 

 

TWO -> SERVER

Ask them if they are receiving anything in their website logs. If they see your attempt to send the log then it's their problem. Make sure you let them know the precise time when you attempt to send the PIREP so that they can look for it in the logs.

 

 

Miguel

[Dmetrey Taborko 1079623]

ONE -> CLIENT Answers

a) yup, tried the URL and the page says "connection Ok"

b) My firewall is disabled by default so its not that.... and then i have removed my anti virus with no luck.

 

TWO -> SERVER Answers

Will try to ask them

[Dmetrey Taborko 1079623]

It finally works! Thank you so much for helping me my VATSIM friends