John Sjostrom 1178954 Posted December 30, 2010 at 07:46 PM Posted December 30, 2010 at 07:46 PM Hi! I am quite new to FSX and I realized as I installed the software that it needed to be activated after installation. Well that was no problem. But now I am planning formatting of my C-drive and a make clean Windows installation. My guess is that I will need to re-activate my FSX after that. Will that be a problem? I have tried to find a phone number or online support at Microsoft, but living in Finland makes it close to hopeless. I am also considering bying a new PC and that will likely cause the same problem. I'd be quite dissapointed if I need to buy another copy of the software after a re-install. Anyone that can help me out with these question? Thanks, John Link to comment Share on other sites More sharing options...
Charan Kumar Posted December 31, 2010 at 05:05 PM Posted December 31, 2010 at 05:05 PM Hi John, you are right about the re-activation. The phone number is usually listed on the activation page itself. Mostly you won't be dealing with a customer service agent, it will be an automated message, but a painful 48 character typing and read back of the activation code. IIRC, it will list a 800 number as well as give you options to find local ones, but I haven't touched my FSX in a while, but done countless reinstalls before and called them atleast 8 or 9 times When is your next Flight||VATSIM HitSquad Member, ZOA/ZAK/GANDER/P1 Link to comment Share on other sites More sharing options...
Larry James 901346 Posted December 31, 2010 at 07:02 PM Posted December 31, 2010 at 07:02 PM Hi! I am quite new to FSX and I realized as I installed the software that it needed to be activated after installation. Well that was no problem. But now I am planning formatting of my C-drive and a make clean Windows installation. My guess is that I will need to re-activate my FSX after that. Will that be a problem? I have tried to find a phone number or online support at Microsoft, but living in Finland makes it close to hopeless. I am also considering bying a new PC and that will likely cause the same problem. I'd be quite dissapointed if I need to buy another copy of the software after a re-install. Anyone that can help me out with these question? Thanks, John I have reformatted numerous times. Some of the times the hardware has been different. I have never had to call yet. I believe as long as the process recognizes the machine as being significantly similar it will automatically be validated. I don't think you'll have any problems at all reactivating on the same computer after reformatting. -- L. James -- L. D. James [email protected] http://www.apollo3.com/~ljames sticky: Not a regular post, but a special thread/message stuck to the top with special meaning… containing important forum information. For FSInn/VATSIM issues, please test the FSInn Installation sticky and linked FAQ. It really works! Link to comment Share on other sites More sharing options...
John Sjostrom 1178954 Posted January 2, 2011 at 03:48 PM Author Posted January 2, 2011 at 03:48 PM Thanks for the answers! It is my understanding that activation should not be a problem if installed on the same hardware. But since I can't call an 800-number from Finland, MS Support webpage doesn't recognize my serial and I have failed to find a local phone number to MS, I really want to be as sure as possible that it works. I'll probably re-install within a month or two and I'll post the result here. Thanks again! Link to comment Share on other sites More sharing options...
William Hall 889238 Posted January 9, 2011 at 02:23 PM Posted January 9, 2011 at 02:23 PM This may help - comes from a pdf file I found on MS website and has a phone number for Finland (int. code 358) - apart from that I am in the dark. Eurooppa, Lähi-itä ja Afrikka. Jos ohjelmisto on hankittu Euroop[Mod - Happy Thoughts]a, Lähi-idässä tai Afrik[Mod - Happy Thoughts]a, rajoitetun takuun myöntäjä on Microsoft Ireland Operations Limited. Asiakas voi tehdä tähän takuuseen liittyvän hyvityspyynnön ottamalla yhteyden jompaankumpaan seuraavista:· Microsoft Ireland Operations Limited, Customer Care Centre, Atrium Building Block B, Carmanhall Road, Sandyford Industrial Estate, Dublin 18, Ireland tai · paikallinen Microsoftin konserniyhtiö (lisätietoja on osoitteessa http://www.microsoft.com/worldwide). Lisätietoja saa myös soittamalla numeroon +358 9 525 501 tai käymällä osoitteessa http://www.microsoft.com/FINLAND/default.mspx. Best regards William Link to comment Share on other sites More sharing options...
John Sjostrom 1178954 Posted January 10, 2011 at 07:43 AM Author Posted January 10, 2011 at 07:43 AM Hi! Thanks, I may need the Finnish phone number soon. I need to upgrade my computer and then I doubt that activation will work. However, I did format my C-drive and re-install Windows and FSX yesterday and the activation worked great. What did not work is keeping the old logbook whish is sad. So, now my logbook shows 0 hours and I don't even have a printout of the old one. Well I have a copy of the old logbook filr so I won't give up just yet. /John Link to comment Share on other sites More sharing options...
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