peter kofman Posted July 9, 2011 at 06:37 PM Posted July 9, 2011 at 06:37 PM Last i filed from KLGA to KDET A normal innocent flight plan. The controller provided a clearance and all seemed normal , Then all hell broke loose as some guy came online and started to scream in to the mic It went on for a while and then there was a screeching sound that was intolerable The controller was cool , calm and handled himself well as all pilots went to text , voice just was not possible The was required because every time any pilot said something the guy became abusive and it got ugly I commend the pilots and controller for their composure I thought the controller was able to disconnect someone on a channel if they are behaving outside the prc and code of conduct I have always found vatsim pilot to be courteous and polite and this was way over the top Hopefully someone can figure this out and get rid and deal with the situation. Im not sure if it is a regular occurance Peter Peter Kofman Toronto Ontario RWP 2000 hours Single Day Night Vfr OTT IFR Twin Rated Water Link to comment Share on other sites More sharing options...
Kyle Rodgers 910155 Posted July 9, 2011 at 06:53 PM Posted July 9, 2011 at 06:53 PM Controllers can call supervisors to disconnect the pilot if we can figure out the origin (callsign) of the annoyance. Pilots can as well. In this case, I would have likely recommended that the pilots try, as the controller was typing all of his instructions and probably didn't have time to call a sup. I believe the .wallop command works in SquawkBox as well. Kyle Rodgers The content of this post, unless expressly written, refers only to those procedures in the United States of America, following the Federal Aviation Administration Regulations thereof. Link to comment Share on other sites More sharing options...
peter kofman Posted July 9, 2011 at 07:11 PM Author Posted July 9, 2011 at 07:11 PM Controllers can call supervisors to disconnect the pilot if we can figure out the origin (callsign) of the annoyance. Pilots can as well. In this case, I would have likely recommended that the pilots try, as the controller was typing all of his instructions and probably didn't have time to call a sup.I believe the .wallop command works in SquawkBox as well. Yes i guess someone has to be able to determine who is causing the problem. Thanks Peter Peter Kofman Toronto Ontario RWP 2000 hours Single Day Night Vfr OTT IFR Twin Rated Water Link to comment Share on other sites More sharing options...
Brendan Lynch 1167842 Posted July 9, 2011 at 07:49 PM Posted July 9, 2011 at 07:49 PM Definitely, .wallop. It works for Xsquawkbox, so if it works for 2 clients, I see no reason why it wouldn't work for all of them. Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted July 9, 2011 at 08:15 PM Board of Governors Posted July 9, 2011 at 08:15 PM Yes, it works for SB as well. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
peter kofman Posted July 9, 2011 at 08:19 PM Author Posted July 9, 2011 at 08:19 PM Yes, it works for SB as well. how do you determine who is causing the problem and can any pilot wallop another. Peter Kofman Toronto Ontario RWP 2000 hours Single Day Night Vfr OTT IFR Twin Rated Water Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted July 9, 2011 at 08:31 PM Board of Governors Posted July 9, 2011 at 08:31 PM Hi Peter, VATSIM Network Supervisors have the tools available and training to look into who is causing a disturbance. That's why it's best to send a .wallop to summon a Supervisor. The syntax could look like: .wallop Need help at KLGA or .wallop Someone causing disturbance on KLGA TWR frequency 118.70 Essentially, the .wallop sends an alert and text message to all Supervisors that are online at the time followed by whatever message you type in following the .wallop command To answer your other question, as discussed above, .wallop sends an alert and text message to all Supervisors that are online. I think what you are asking about is Private Message (PM), a/k/a Chat. Each client (I believe) does have provisions for sending a PM to others on the network. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
Bryan Wollenberg 810243 Posted July 9, 2011 at 09:06 PM Posted July 9, 2011 at 09:06 PM We know who it was and have taken appropriate action. Sorry you had to deal with such nonsense. Bryan Wollenberg ZLA! Link to comment Share on other sites More sharing options...
peter kofman Posted July 9, 2011 at 09:11 PM Author Posted July 9, 2011 at 09:11 PM We know who it was and have taken appropriate action. Sorry you had to deal with such nonsense. For the record, I've been on Vatsim for a really long time and always enjoy it. Great people and environment. That was a brand new experience for me, a first! Thanks for taking action Most importantly, the controller was amazing and non confrontational , ( that guy made his job nearly impossible ) he kept going about his duties and managed to keep us all organized, with no voice /only text Kudos to him. Thanks again , last night my call sign was ACA701 Regards Peter Peter Kofman Toronto Ontario RWP 2000 hours Single Day Night Vfr OTT IFR Twin Rated Water Link to comment Share on other sites More sharing options...
Hudson Northcuf 1195890 Posted July 13, 2011 at 04:32 AM Posted July 13, 2011 at 04:32 AM I tell ya, i was on last night taxing out to my runway all was cool i was flying a yak. 42.........then the screams. It busted my mic speaker( i use a headset) i have to buy a new one so i didnt like it. Link to comment Share on other sites More sharing options...
Romano Lara Posted July 13, 2011 at 05:13 AM Posted July 13, 2011 at 05:13 AM Out of curiosity, how do you (SUPs) manage to trace the culprit? Especially in a channel that may have 5-10 clients connected. Even when I'm using Euroscope, I can see who's connected to my channel but no idea who's transmitting. I've had this kind of incident before at Honolulu, I could only disable voice until he decides to quit... Romano LaravACC Philippines, Manager - Training & Standards Link to comment Share on other sites More sharing options...
Rahul Parkar Posted July 13, 2011 at 05:22 AM Posted July 13, 2011 at 05:22 AM The Voice servers have URLs which show SUPs who is transmitting at any time on the voice channel These aren't locked away under p[Mod - Happy Thoughts]word but you just need to know the URL to get there Cheers! Rahul Rahul Parkar "On second thoughts Nappa, catch it, catch it with your teeth" -- Vegeta Professional Nerd. (Professionally not professional) Link to comment Share on other sites More sharing options...
Kenneth Haught Posted July 15, 2011 at 12:36 AM Posted July 15, 2011 at 12:36 AM Out of curiosity, how do you (SUPs) manage to trace the culprit? Especially in a channel that may have 5-10 clients connected. Even when I'm using Euroscope, I can see who's connected to my channel but no idea who's transmitting. I've had this kind of incident before at Honolulu, I could only disable voice until he decides to quit... Here is a hint that controllers may want to keep in mind...it's a commonly used network tool which recently had updates applied to it in these very forums. This tool will also show a list of network and VOICE servers by clicking on the appropriate tabs. Anchorage Deputy Air Traffic Manager VATSIM Senior Supervisor (Team 1) Have a question or concern? Email me at [email protected]. Link to comment Share on other sites More sharing options...
Board of Governors Tim Barber Posted July 15, 2011 at 03:27 AM Board of Governors Posted July 15, 2011 at 03:27 AM Out of curiosity, how do you (SUPs) manage to trace the culprit? Especially in a channel that may have 5-10 clients connected. Even when I'm using Euroscope, I can see who's connected to my channel but no idea who's transmitting. I've had this kind of incident before at Honolulu, I could only disable voice until he decides to quit... When it has happened to me in the past, I have sent a text message over the air to every aircraft on my freq in succession, until I hear the telltale "ding-dong". Then you have your pilot. Don't suspect it will work 100% of the time, but so far so good for me. Tim Barber VATSIM President Link to comment Share on other sites More sharing options...
Ian Elchitz 810151 Posted July 15, 2011 at 05:12 AM Posted July 15, 2011 at 05:12 AM Out of curiosity, how do you (SUPs) manage to trace the culprit? If I told you then I'd have to.. ummm ... [be appropriate here Ian...]... place you on double secret probation. Ian Elchitz Just a guy without any fancy titles Link to comment Share on other sites More sharing options...
Wycliffe Barrett Posted July 15, 2011 at 11:42 AM Posted July 15, 2011 at 11:42 AM I have known supervisors to use fairy dust and magic to track down miscreants. As VATSIM UK DCRM I am constantly amazed that some members think they can misbehave with impunity, and then get all moral and upset when they get a DCRM email. Wycliffe Wycliffe Barrett: C3 Controller "if god meant for us to fly, he would have given us tickets" Mel Brooks Link to comment Share on other sites More sharing options...
Justin Alderman Posted July 26, 2011 at 01:03 AM Posted July 26, 2011 at 01:03 AM When it has happened to me in the past, I have sent a text message over the air to every aircraft on my freq in succession, until I hear the telltale "ding-dong". Then you have your pilot. Don't suspect it will work 100% of the time, but so far so good for me. Doesn't work if they are not logged into the network and just use roger wilco. Proud VATSIM Member since 2008 Link to comment Share on other sites More sharing options...
Kenneth Haught Posted July 26, 2011 at 01:15 AM Posted July 26, 2011 at 01:15 AM When it has happened to me in the past, I have sent a text message over the air to every aircraft on my freq in succession, until I hear the telltale "ding-dong". Then you have your pilot. Don't suspect it will work 100% of the time, but so far so good for me. Doesn't work if they are not logged into the network and just use roger wilco. The ability to transmit via the RW program was blocked a few years ago. You are still able to listen to the channel, but pressing transmit does nothing. Anchorage Deputy Air Traffic Manager VATSIM Senior Supervisor (Team 1) Have a question or concern? Email me at [email protected]. Link to comment Share on other sites More sharing options...
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