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ES disconnects after 1- 2 minutes with no error msg.


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Hi everyone,

I have an annoying connection problem using ES at evening / peak hours

 

Only when connected as CTR and with facility set to CTR, the ES disconnects with no error message shown

 

Here's some info....

 

 

Background:

- Desktop with 1G LAN connection

- OS Win7 pro 64bit

- Internet speed 12mb

- All relevant ports are open and forwarded (at least the ports I'm aware of)

- All ES components are marked as "trusted" on all security/antivirus/firewall settings.. (i.e. ES has a VIP p[Mod - Happy Thoughts].....)

 

Symptoms:

During the day (0500z to 1600z)

- When connecting as APP station with facility set to APP - all is good

- When connecting as CTR station with facility set to CTR - all is good

- When connecting as OBS station with facility set to OBS - all is good

 

During the evening (~1600z-1700z to 2300z)

- When connecting as APP station with facility set to APP - all is good

- When connecting as CTR station with facility set to CTR - few stations are being presented, few aircrafts are displayed, ES disconnects without an error after 15-30 seconds 

- When connecting as OBS station with facility set to OBS - same as above (CTR/CTR)

- When connecting as CTR station with facility set to APP - all is good. obviously I'm shown not as CTR station.....

 

My tests and actions so far:

- Tested on another PC - same results

- Disabled all security/firewall/etc. - same results

- Replaced the router with a new one - same results

- Checked the internet connection (actual link) for errors (packet loss, jitter etc...) - all looks clean. (and the test was with an analyzer connected for about a week)

- Minimized the radar range to a very low number, less than 30 nm - same results

- tried all servers - you guessd it...... same results

 

 

Any suggestion would be appricated.....

 

Thanks,

//Rami

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Rami what are the pings during the hours with high level of traffic? Use SI for that (check all servers).

 

here it is. I'm having the problems on all servers...

 

Europe C2 102 98 98 99 107 avg 100

Europe CW2 99 105 98 99 99 avg 100

USA W2 243 242 241 242 242 avg 242

USA N 251 252 252 254 252 avg 252

USA E 193 194 196 199 194 avg 195

Europe CE 120 120 118 119 119 avg 119

Oceania 400 398 400 398 400 avg 399

UK 98 98 98 99 98 98 avg 98

 

 

Connecting from Israel, I usualy go with the UK or Europe CW2 servers

 

Thanks,

 

//Rami

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