Jump to content

You're browsing the 2004-2023 VATSIM Forums archive. All content is preserved in a read-only fashion.
For the latest forum posts, please visit https://forum.vatsim.net.

Need to find something? Use the Google search below.

Unable to Uninstall FS9


Roger Curtiss
 Share

Recommended Posts

  • Board of Governors
Roger Curtiss
Posted
Posted

I recently had a new application of Windows XP Pro loaded onto my computer. I began experiencing a problem with FS (2002 and 2004) in that they loaded fine but as soon as I took off the screen went blank and I got an error message that Windows has shut down due to a BAD_POOL_HEADER.

The techie who did my XP work suggested that I uninstall and reinstall FS. I tried to uninstall using the All Programs/Microsoft Games/FS2002/Uninstall option (I forgot about the Control Panel/Remove Programs procedure) and it removed the program. However, when I tried the same procedure for FS9 it removed only a couple of files...(visual docking guide and fmc I believe they were...which may actually have been add-ons). After that, the uninstall option no longer appears and FS9 does not appear in the Remove Programs list either. So I am rather in limbo unable to get the program to run correctly and unable to remove it so I can reinstall.

I am not sure what to do now and could use some [Mod - Happy Thoughts]istance.

 

Roger Curtiss

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

Joe Mifsud 928114
Posted
Posted

Had this problem a while ago, did some searching, and found this.

 

http://support.microsoft.com/kb/888846/en-us

 

It worked for me, hopefully it will work for you.

Link to comment
Share on other sites

  • Board of Governors
Roger Curtiss
Posted
Posted

Thanks Joe. That link worked to get the uninstall to work. I was then able to reinstall FS9. Unfortunately, this has not solved the original problem only now I am also getting an error message Driver_IRQL_Not_Less_or_Equal and I have no clue as to what that means.

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

Anthony ImBoden
Posted
Posted

Roger

 

when you get that error (DRIVER_IRQL_NOT_LESS_OR_EQUAL), there is usually a file name [Mod - Happy Thoughts]ociated with it usually about 2/3 the way down the page (usually with the technical info). What is that file name? It may help us in resolving it

Anthony ImBoden (CDN008)

Vice President of Events & Public Relations

Canadian Airlines Virtual

Fly the Goose. Fly Canadian.

http://www.flycav.com

Link to comment
Share on other sites

  • Board of Governors
Roger Curtiss
Posted
Posted

There was no file name. All that followed were the parameter details 0x000000D1 0x300011146,0x00000002, 0x0000000, 0x80008009.

 

I just tried running FS9 again and this time the error message was again

BAD_POOL_HEADER

STOP: 0x00000019 0x00000020,0x85c39000,0x85c39138, 0x0A270000

 

The problem seems to happen each time as soon as the nose lifts off the runway on takeoff.

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

Anthony ImBoden
Posted
Posted

happen with all air craft?

Anthony ImBoden (CDN008)

Vice President of Events & Public Relations

Canadian Airlines Virtual

Fly the Goose. Fly Canadian.

http://www.flycav.com

Link to comment
Share on other sites

Mark Brummett
Posted
Posted

Found this in regards to your error:

 

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1140.asp

 

Some other reading indicated that this is likely a hardware error, or driver error. Have you recently changed hardware or upgraded any drivers?

Mark Brummett

Website owner, http://www.zkcartcc.org

ZKC Events Co-ordinator

Link to comment
Share on other sites

  • Board of Governors
Roger Curtiss
Posted
Posted

What was done to my computer is this---I was having a problem with the CPU shutting down due to overheating. A new power supply was installed and at the same time my "unauthorized" Windows XP Pro system was replaced by a "legal" version. Nothing else was changed and the tech who did the work said he was able to install the XP over my previous system thus preserving all of the saved programs on the computer.

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

Mark Brummett
Posted
Posted
What was done to my computer is this---I was having a problem with the CPU shutting down due to overheating. A new power supply was installed and at the same time my "unauthorized" Windows XP Pro system was replaced by a "legal" version. Nothing else was changed and the tech who did the work said he was able to install the XP over my previous system thus preserving all of the saved programs on the computer.

 

Ah, that COULD be the problem. He may have done a repair and inserted the good OS key. In effect, it's almost like doing an upgrade, which is sketchy to begin with. Really, all he would have needed to do was to rekey the registry and have you activate the OS. But, I digress.

 

I know you probably don't want to hear this Roger, but a full wipe/format/reinstall of the OS may save your bacon. You might let the tech know what's happening if you haven't already.

Mark Brummett

Website owner, http://www.zkcartcc.org

ZKC Events Co-ordinator

Link to comment
Share on other sites

  • Board of Governors
Roger Curtiss
Posted
Posted

Thanks Mark. I will definitely cotact him. I informed him of the problem and he suggested an uninstall/reinstall of FS. I will p[Mod - Happy Thoughts] on your suggestions.

 

I certainly appreciate your time and advice.

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

  • Board of Governors
Roger Curtiss
Posted
Posted

I did a complete reinstall of XP and that did the trick. Thanks to all for the help and suggestions.

Roger Curtiss

VATGOV12

VP-Virtual Airlines & Special Ops

r.curtiss(at)vatsim.net

 

810159.png810159.png

Link to comment
Share on other sites

 Share