shell32.dll error

[Harrison Chan 1267897]

My Euroscope 3.2 crashes when trying to load any file in Windows Explorer.

-For example, when I try to load the .asr file, it just gives me a “EuroScope VATSIM Radar Client 3.2 has stopped working” message.

Euroscope 3.1+ Canscope worked fine until I correctly uninstalled both and installed Euroscope.

The thing is, Euroscope crashes no matter what I try to load.

Euroscope 3.2 works fine on my Windows 7 Desktop.

(See attached image)

 

Computer info:

Sony 15.6” Laptop-

Windows 8.1

Intel Core i5-3337u

 

And finally, the following is my event viewer log:

 

Faulting application name: EuroScope.exe, version: 3.1.5.5, time stamp: 0x536a7f0f

Faulting module name: SHELL32.dll, version: 6.3.9600.17090, time stamp: 0x534132fd

Exception code: 0xc0000005

Fault offset: 0x005ad2c6

Faulting process id: 0x22c0

Faulting application start time: 0x01cf90f4fa036ef9

Faulting application path: C:\Program Files (x86)\EuroScope\EuroScope.exe

Faulting module path: C:\WINDOWS\SYSTEM32\SHELL32.dll

Report Id: 447c611d-fce8-11e3-be97-3c77e6dc418a

Faulting package full name:

Faulting package-relative application ID:

 

Harrison Chan

(CZVR S1)

 

(This is just a copy of the email I sent to Euroscope support)

 

[Eric Bocaneanu 906549]

The solution thread is pinned at the top:

http://www.euroscope.hu/mediawiki/index.php?title=FAQ#FAQ_for_3.2