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Voice Reception Issue Out Of The Blue


Fred Michaels 1137645
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Hello all,

 

Wondering if anyone else has had this happen. I will connect to the network and begin controlling, then suddenly I cannot hear the pilots. This event occurs sporadically, per session. Server information shows pilots are transmitting on the frequency, but no indicator/audio appears within the VRC Client. I can also still transmit, the pilots can hear and the appropriate indicator illuminates.

 

This occurs on a wide variety of voice servers and happens with no rime or reason. If I unprime from the frequency and reconnect, I will then be unable to even transmit (no indicator and server information confirms no audio is being sent, although I show I'm in the voice channel). This error cannot be corrected unless I shutdown VRC completely and restart the program. In some cases, I can reconnect and the problem is resolved. Other days, such as today, midway through hearing a pilot talk the audio cuts out and I'm back to square one.

 

I'm wondering if anyone else has ever encountered a situation like this before? Again, this is sporadic, no changes have occurred on my network, no other programs (such as vATIS) are operating, etc.

 

Operating on Windows 7.1, 64-bit. Port forwarding is operating through the router as specified.

Edited by Guest

-Fred

Deputy Air Traffic Manager

Miami vARTCC - United States Division (I1)

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Which firewall(s) are you using (including, if enabled, the Windows Firewall)? Have you tried disabling it?

 

If you have a router between your computer and your modem... is UPnP enabled on it? It almost sounds like a UPnP issue, but usually that's solved by transmitting or otherwise activating the outbound traffic (which re-initializes the corresponding inbound UDP rule). You could try rebooting the router and/or increasing the UPnP timeout anyway, though.

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Which firewall(s) are you using (including, if enabled, the Windows Firewall)? Have you tried disabling it?

 

If you have a router between your computer and your modem... is UPnP enabled on it? It almost sounds like a UPnP issue, but usually that's solved by transmitting or otherwise activating the outbound traffic (which re-initializes the corresponding inbound UDP rule). You could try rebooting the router and/or increasing the UPnP timeout anyway, though.

 

Firewall enabled or disabled makes no impact. The router is the modem for my particular ISP. UDP timeout is currently at 10 minutes.

-Fred

Deputy Air Traffic Manager

Miami vARTCC - United States Division (I1)

21

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Have you tried resetting the modem? It sounds like a common entry-level tech support cop-out, but it really can solve weird issues occasionally.

Not a cop-out, learned to give people that direction well before my degrees. Yeah, I do reset it. Again though, the issue is that the entire thing is so sporadic. I can go a month without a problem, then have it solid for 5 days, then have it return two weeks later, vanish again for another month.

-Fred

Deputy Air Traffic Manager

Miami vARTCC - United States Division (I1)

21

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  • 3 weeks later...

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