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Invalid CID/password


Stephan Blondel 1304164
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Stephan Blondel 1304164
Posted
Posted

Hi,

I am receiving this error message when I try to connect.

 

Invalid CID/p[Mod - Happy Thoughts]word

Disconnected from network

 

OK I'm a brand new but since two days unable to connect to the network! I think this is not normal, what is the problem? I don't know and I regret this situation!

Thank you for your help!

 

Stef (CID 1304164)

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Don Desfosse
Posted
Posted

I provided more information in my reply to you in the vPilot forum, but...

 

You're right that enough time has p[Mod - Happy Thoughts]ed. If you are 100% sure that you have entered your CID and p[Mod - Happy Thoughts]word correctly, I'm afraid I'm stumped. The only thing I'll suggest is try a different server and see if that helps.

Don Desfosse
Vice President, Operations

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Stephan Blondel 1304164
Posted
Posted

Hi Don,

 

On VATTASTIC if I click on "Register", I type my CID and the answer is: No CID matching 1304164 was found.

Is it a joke?

 

Kind regards,

 

Stef

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Bradley Grafelman
Posted
Posted

Did you read the rest of the error message? It explains why you're receiving it.

 

Have you tried logging in again using vPilot, making sure to manually type out both your CID and p[Mod - Happy Thoughts]word (to ensure you aren't accidentally copying/pasting a space in either)? And just to make sure it isn't a specific server that's having an issue, have you tried to connect to at least two different servers?

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Stephan Blondel 1304164
Posted
Posted

Hi,

All servers = same problem

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Ernesto Alvarez 818262
Posted
Posted

are you manually entering your ID and p[Mod - Happy Thoughts]word? dont copy and paste

 

also if your p[Mod - Happy Thoughts]word is following the new p[Mod - Happy Thoughts]word system with numbers and letters, its case sensitive. enter it exactly as it was given

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Stephan Blondel 1304164
Posted
Posted

Hi Ernesto,

Yes manually... I don't understand the problem...

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Ernesto Alvarez 818262
Posted
Posted

only other thing could be an account issue. youll have to open a ticket with membership to have that checked out.

 

http://membership.vatsim.net/user/

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Stephan Blondel 1304164
Posted
Posted

Hi,

Now it's OK I'm connected on network!!!

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