Help with changing account.

[Kevin Fenty 1295139]

Hey everyone....so here's what's up

 

I've been using vatsim for a bit and this account isn't under my real name....my mistake as a friend used the same computer to register for vatsim. But now as i go to register my personal account i continously receive the error. Our records indicate that you already have an account .....etc. I in fact don't have an account which resulted in me having to share this account with my friend. Please help me resolve this as i am keen to begin flying under my own account and logging *my* hours. Thanks alot and any help which can be given i wil gladly eceive

 

Cheers

[Ernesto Alvarez 818262]

you can only have one account.

 

if you intend to keep this account, you need to open a ticket with membership to change the name on the account. if you need to change the email, do that one first, its automated

 

to change your email, go here

https://cert.vatsim.net/vatsimnet/newmail.php

 

to open a ticket with membership, go here

http://membership.vatsim.net/user/

[Kevin Fenty 1295139]

So i have to send the ticket to my Division?

[Ernesto Alvarez 818262]

nope, to VATSIM

 

if you are a controller, youll need to notify your traffic manager of the change after they change it

[Kevin Fenty 1295139]

sorry for being unclear...in the ticet service ....did i have to send the ticket to my division??? if you said yes for that...Roger...thanks

[Andreas Fuchs]

Yes, when creating the ticket, make sure you select your home division. It will then be referred to the respective regional/divisional membership manager.