Kevin Fenty 1295139 0 Posted November 12, 2014 Share Posted November 12, 2014 Hey everyone....so here's what's up I've been using vatsim for a bit and this account isn't under my real name....my mistake as a friend used the same computer to register for vatsim. But now as i go to register my personal account i continously receive the error. Our records indicate that you already have an account .....etc. I in fact don't have an account which resulted in me having to share this account with my friend. Please help me resolve this as i am keen to begin flying under my own account and logging *my* hours. Thanks alot and any help which can be given i wil gladly eceive Cheers Link to post Share on other sites
Ernesto Alvarez 818262 0 Posted November 12, 2014 Share Posted November 12, 2014 you can only have one account. if you intend to keep this account, you need to open a ticket with membership to change the name on the account. if you need to change the email, do that one first, its automated to change your email, go here https://cert.vatsim.net/vatsimnet/newmail.php to open a ticket with membership, go here http://membership.vatsim.net/user/ Link to post Share on other sites
Kevin Fenty 1295139 0 Posted November 12, 2014 Author Share Posted November 12, 2014 So i have to send the ticket to my Division? Link to post Share on other sites
Ernesto Alvarez 818262 0 Posted November 12, 2014 Share Posted November 12, 2014 nope, to VATSIM if you are a controller, youll need to notify your traffic manager of the change after they change it Link to post Share on other sites
Kevin Fenty 1295139 0 Posted November 12, 2014 Author Share Posted November 12, 2014 sorry for being unclear...in the ticet service ....did i have to send the ticket to my division??? if you said yes for that...Roger...thanks Link to post Share on other sites
Andreas Fuchs 239 Posted November 12, 2014 Share Posted November 12, 2014 Yes, when creating the ticket, make sure you select your home division. It will then be referred to the respective regional/divisional membership manager. Cheers, Andreas Member of VATSIM GermanyMy real flying on InstagramMy Twitch streams of VATSIM flights and ATC Link to post Share on other sites
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