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Need Help Reregistering my Premium Account


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Michal,

 

Ordinarily I would simply go to vROUTE support and ask this, but I cannot seem to get there anymore.

 

Here's my situation. I have a new computer and also a new email. My vROUTE premium account is tied to an old email I no longer have access to. It was hacked by a phisher/scammer and I asked the provider to close it down.

 

Any suggestions on what I can do to download the vROUTE Premium installer to my new computer? I can PM you my old email address and my new email address if necessary.

 

Any help is appreciated.

 

Randy

Randy Tyndall - KBOI

ZLA I-11/vACC Portugal P4

“A ship is always safe in the harbor. But that’s not why they build ships” --Michael Bevington ID 814931, Former VATSIM Board of Governors Vice President of Pilot Training

1087023

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Hi Randy

 

As you need to have access to your e-mail adress to activate Premium again, I suggest you to use the Contact Us function on the website, because then it will contain informations, that doesn't belong to the public.

 

http://www.vroute.net/mos/Contact_Us/Itemid,3/

 

I hope that will help you.

Morten Jelle

VATSIM Network Senior Supervisor
VATSIM Membership Manager, Asia/Pacific Region

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Thanks Morten,

 

Email sent via the "Contact Us" link you provided. Hope this all works out.

 

Randy

Randy Tyndall - KBOI

ZLA I-11/vACC Portugal P4

“A ship is always safe in the harbor. But that’s not why they build ships” --Michael Bevington ID 814931, Former VATSIM Board of Governors Vice President of Pilot Training

1087023

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Michal,

 

Got your reactivation email and now have vRoute up and running. Thank you so much for helping me out with this. Feels good to be back.

 

Thanks again,

 

Randy

Randy Tyndall - KBOI

ZLA I-11/vACC Portugal P4

“A ship is always safe in the harbor. But that’s not why they build ships” --Michael Bevington ID 814931, Former VATSIM Board of Governors Vice President of Pilot Training

1087023

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