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vATIS static noise.


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I downloaded the new version of vATIS yesterday, everything seemed okay until a pilot advised me that my ATIS was transmitting nothing but a very loud static noise. I did nothing different from the previous update. I'm not sure why it's happening, but it's occurring with a different airport file also. I've reinstalled and still no joy. I've also confirmed on both ATC and Pilot side that it's broadcasting nothing but static. I've also been told that I'm not the only one having the issue.

 

My KMEM config: Vp40Fgg.png

 

Thanks,

 

Andrew Call 1312958

San Juan CERAP (ZSU)

Andrew Call (AC) – 1312958

Facility Engineer/Instructor | [email protected]

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So does it only happen after an ATIS update like you mentioned? Or does it also happen after immediately connecting the ATIS?

 

Can you try this version. Let me know if you get an error message after connecting the ATIS. http://radarcontact.me/[Mod - Happy Thoughts]ets/Files/Installers/vATIS-Setup-2.0.5974.37557.exe

Controller (C3), Los Angeles ARTCC
Developer: xPilot, vATIS

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I'll be honest it's odd. I've yet to be able to figure out when it happens, as the only 2 ways I know its happening is when a pilot lets me know, or I hit the Preview Atis button, and all it does is click in and not play the atis like it should. I downloaded the version you linked previous and It gave no error.

 

Andrew Call, 1312958

San Juan CERAP (ZSU)

Andrew Call (AC) – 1312958

Facility Engineer/Instructor | [email protected]

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Happening to me now...

 

If it helps, I was online earlier using a configuration profile with no issues. I then handed off the ATIS to someone else and disconnected/closed vATIS. I just went to get online again and opened vATIS, loaded a profile, and connected and am getting static.

 

Here's the requested AtisStream.wav file:

http://www.bvartcc.com/portals/0/miscellaneous/AtisStream.wav

 

After doing this, I restarted vATIS and of course it worked normally.

spacer.png

Evan Reiter
Boston Virtual ARTCC/ZBW Community Manager

 

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Very odd and maybe not related but the issue I'm seeing involves the NOTAM section. In most cases, if I do not have anything in the NOTAM section, I get the static on the pilots end and when I hit the preview button it depresses and I hear nothing.

 

As long as I have something in the NOTAM section, even just a "." (period), everything works fine.

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Very odd and maybe not related but the issue I'm seeing involves the NOTAM section. In most cases, if I do not have anything in the NOTAM section, I get the static on the pilots end and when I hit the preview button it depresses and I hear nothing.

 

As long as I have something in the NOTAM section, even just a "." (period), everything works fine.

Does this happen each and every time you run vATIS? From the testing I've done, I have only been able to reproduce to the static noise once randomly.

 

When you click "Preview" on the ARRIVAL/DEPARTURE/OTHER or NOTAMS fields and there is no text in the respected boxes then nothing will happen because there is nothing to be synthesized.

Controller (C3), Los Angeles ARTCC
Developer: xPilot, vATIS

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So from what I've noticed, is this only happens when I am using a facility made file. I deleted the one made from my home ARTCC and then make one using just the D-ATIS feature in vATIS and it worked fine. I'll try it again tomorrow and upload the file.

San Juan CERAP (ZSU)

Andrew Call (AC) – 1312958

Facility Engineer/Instructor | [email protected]

25

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Very odd and maybe not related but the issue I'm seeing involves the NOTAM section. In most cases, if I do not have anything in the NOTAM section, I get the static on the pilots end and when I hit the preview button it depresses and I hear nothing.

 

As long as I have something in the NOTAM section, even just a "." (period), everything works fine.

Does this happen each and every time you run vATIS? From the testing I've done, I have only been able to reproduce to the static noise once randomly.

 

When you click "Preview" on the ARRIVAL/DEPARTURE/OTHER or NOTAMS fields and there is no text in the respected boxes then nothing will happen because there is nothing to be synthesized.

 

There was always something in the ARRIVAL/DEPARTURE/OTHER field but if the NOTAMS box was empty, I would get the static. I put a space in the NOTAMS box which allowed it to work normally and of course now that I remove it everything is working fine.

 

I have no clue why it's working now, that was the only way I could any profile to work correctly until just now.

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I have tried numerous variations of settings and have only been able to reproduce the static playback once (which seemed to have been just a random occurrence).

 

Can you post your facility file?

 

I have a hunch that there's something in the VVL (Vatsim Voice Library) that is causing this to happen but I have no evidence to prove this.

Controller (C3), Los Angeles ARTCC
Developer: xPilot, vATIS

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I've confirmed it has to something with the Facility files, as I made a Profile, then using D-ATIS and it worked fine. I can't seem to attach files to this forum post, I uploaded it to Mega Upload.

 

https://mega.nz/#!IZAAVDqJ!ZViJeVJeznzg4FA2WBwjE-Mted9hn_ysmcY3uW5nESE

San Juan CERAP (ZSU)

Andrew Call (AC) – 1312958

Facility Engineer/Instructor | [email protected]

25

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