Jonathan Johnson Posted February 2, 2017 at 03:30 AM Posted February 2, 2017 at 03:30 AM Recently I've been having this seriously strange issue where Vpilot disconnects me from the network due to inactivity.. and I don't know why? Example would be one that happened today (flying from KBOS to KPIT). From starting everything (loading up Active Sky/FSX Steam/Vpilot), to connecting to the network, and even the initial flight portion worked fine. It seems to be once I've reached cruising altitude and nothing is happening... Randomly I'll hear the warning beeps from Vpilot, and sure enough it's disconnected me due to inactivity... but what inactivity? I'm cruising, nothing is going on... It's not like I'm not near FSX or anything... I'm not "away" and disregarding any messages... Also, it seems to only do it on longer flights.. a quick flight from BOS to JFK wouldn't do it. I haven't tried it on long flights (am going to do a flight from SFO to BOS soon), but on the flights where it has happened I do believe it's only done it once.. so it seems to happen once per flight on flights that aren't short.. Link to comment Share on other sites More sharing options...
Ross Carlson Posted February 2, 2017 at 03:45 AM Posted February 2, 2017 at 03:45 AM What makes you say that the disconnect is due to inactivity? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 2, 2017 at 04:16 AM Author Posted February 2, 2017 at 04:16 AM Next time I'm on I'll post a picture, but it says it disconnected due to inactivity. I don't believe by me, but it says something about inactivity from server or something... The strangest part of it is that I haven't had this happen while in an ATC controlled airspace (thank god!) Also never had it happen while ascending or descending. It only seems to happen while at cruise level.... Link to comment Share on other sites More sharing options...
Morten Jelle Posted February 5, 2017 at 06:47 PM Posted February 5, 2017 at 06:47 PM Jonathan, it more sounds like to are being removed from the network by a Supervisor, than it seems to be a vPilot issue. Have you checked that there was no private messages you didn't read? The sounds you hear, could possibly be from a Supervisor. Morten Jelle VATSIM Network Supervisor, Team Lead - Supervisor Team 1 Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 8, 2017 at 05:26 AM Author Posted February 8, 2017 at 05:26 AM No messages from a supervisor. I usually immediately reconnect. I'm always near Vatsim in case a supervisor messages me. And again this never happens when on the ground, and almost always happens when in air and at cruising level. The last 2 flights though it has not happened. Coincidentally, Vpilot did just update and I don't know if it's all related or not... Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted February 8, 2017 at 02:01 PM Posted February 8, 2017 at 02:01 PM some of the connection error messages could make one believe its from a sup or something saying you are being removed due to inactivity Link to comment Share on other sites More sharing options...
Ross Carlson Posted February 8, 2017 at 02:27 PM Posted February 8, 2017 at 02:27 PM Let's stop speculating and wait for a screenshot. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 8, 2017 at 11:10 PM Author Posted February 8, 2017 at 11:10 PM I'd give you guys a screenshot if it happens again! Another flight, no disconnect. Same exact flight and route I did before to get it to disconnect (KBOS to KPIT, same flight level as always). I have in the past been disconnect via a supervisor. Accidentally left vpilot on with FSX off (not realizing that it didn't disconnect) and woke up to find a few messages from a supervisor, first asking if I was there, and eventually stating rules and then disconnecting me. When vpilot disconnects me during the flight, I have no messages from anyone. I usually double check to make sure I didn't enter controlled airspace (or if ATC came online), but both are a no... and FSX is running just fine... But yeah.. 3 flights in a row with no disconnects. Also I just did a search and was able to find the exact error message that I have received: "Network Error: The server has failed to respond to the authentication challenge. Disconnected from network." Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted February 8, 2017 at 11:58 PM Posted February 8, 2017 at 11:58 PM Accidentally left vpilot on with FSX off this scenario "shouldnt" work. without FSX, vpilot has nothing to stay connected to. only thing i can think of is even though you closed FSX, the process never shutdown and remained in the background, keeping vpilot connected Link to comment Share on other sites More sharing options...
Ross Carlson Posted February 9, 2017 at 01:21 AM Posted February 9, 2017 at 01:21 AM Right, vPilot disconnects from the network as soon as it loses the SimConnect connection to FSX. The only way it would stay connected after closing FSX is if somehow SimConnect kept the connection alive. I've seen evidence to suggest this can happen if FSX crashes. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 10, 2017 at 01:10 AM Author Posted February 10, 2017 at 01:10 AM Accidentally left vpilot on with FSX off this scenario "shouldnt" work. without FSX, vpilot has nothing to stay connected to. only thing i can think of is even though you closed FSX, the process never shutdown and remained in the background, keeping vpilot connected Yeah that was my issue. The FSX.exe was actually not closed (though the program seemed to have shut down). I tracked this issue to a problem with the Saitek x52 which after fixing allowed FSX.exe to close completely (without a forced shutdown) and disconnect vatsim from the network. But I tend to close vpilot first now just because I'm paranoid since it happened before.. Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 15, 2017 at 03:17 AM Author Posted February 15, 2017 at 03:17 AM Got an error message again today (error message was in red): [03:14:02] Network error: EndReceive failed: (10060) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [03:14:02] Disconnected from network. I have only been on for 5 minutes, was just setting the jet up at the gate. No messages from anyone, ATC is offline currently in Boston. Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted February 15, 2017 at 04:32 AM Posted February 15, 2017 at 04:32 AM thats a connection message, it doesnt mean its because you werent responding to ATC or Supervisors your connection failed to send or receive data or some packets got lost in the process. since its not constant, sounds more like something simply interrupted your connection temporarily, enough to cause the error. if you use wifi, keep in mind anything can interrupt that signal, its designed that way. even if the router is right next to your PC, it can be interrupted Link to comment Share on other sites More sharing options...
Jonathan Johnson Posted February 15, 2017 at 04:40 AM Author Posted February 15, 2017 at 04:40 AM I am using a wired connection (Comcast). Pretty decent speeds. Just surprised it's been happening recently. So far the flight is going well and no other disconnects. Link to comment Share on other sites More sharing options...
Ernesto Alvarez 818262 Posted February 15, 2017 at 05:25 AM Posted February 15, 2017 at 05:25 AM if you want to try something, you can try running a long ping or tracert. should pop up at some point if youve never done that before, this video does a pretty good job of going into detail about it and how to do it next time it happens, try running a ping or tracert to see if it pops up Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted February 15, 2017 at 10:34 AM Board of Governors Posted February 15, 2017 at 10:34 AM Not sure how technically "sound" the "solution" is, but many folks find relief, albeit some report temporary relief, after resetting their router. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
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