James Jacklin Posted April 1, 2018 at 02:47 PM Posted April 1, 2018 at 02:47 PM Hi guys I’ve looked in all the forums about vatsim disconnecting but it doesnt seem to fix my problem.When I’m flying I get a message saying (the server has failed to respond to the authentication challenge,Disconnected from network Anyone know how to fix this Many thanks Link to comment Share on other sites More sharing options...
James Jacklin Posted September 22, 2019 at 09:59 AM Author Posted September 22, 2019 at 09:59 AM Plz can someone help me Link to comment Share on other sites More sharing options...
Andreas Fuchs Posted September 22, 2019 at 10:07 AM Posted September 22, 2019 at 10:07 AM Hi James, what SIM and what client are you using? Have you updated the server IP addresses? VATSIM has replaced all of its servers and new IP addresses have come into effect. There are several topics on the forum that are discussing this already, for example this one: viewtopic.php?f=24&t=79289&p=535002 I hope that this information will solve your issues. Cheers, Andreas Member of VATSIM GermanyMy real flying on InstagramMy Twitch streams of VATSIM flights and ATC Link to comment Share on other sites More sharing options...
James Jacklin Posted September 27, 2019 at 04:02 PM Author Posted September 27, 2019 at 04:02 PM Hello Where do I go to put in the new server IP address so that vatsim doesn’t crash I can’t seem to find it Thanks Link to comment Share on other sites More sharing options...
James Jacklin Posted September 27, 2019 at 04:18 PM Author Posted September 27, 2019 at 04:18 PM How could I put in the new vatsim IP address Where would I go to do that Link to comment Share on other sites More sharing options...
Marinos Klouras Posted September 27, 2019 at 05:30 PM Posted September 27, 2019 at 05:30 PM Which client are you using? Marinos Klouras Link to comment Share on other sites More sharing options...
James Jacklin Posted November 23, 2019 at 11:47 AM Author Posted November 23, 2019 at 11:47 AM i am using vatsim Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted November 23, 2019 at 04:29 PM Board of Governors Posted November 23, 2019 at 04:29 PM VATSIM is not a client. VATSIM is a network that uses software, called clients, to connect your computer to the network. The following are examples of pilot clients: vPilot, xPilot, XSquawkbox, swift. Are you still having an issue where you frequently get disconnected? What client are you using? Can you describe your internet setup? (e.g. are you on wifi, connected to a router, etc.)? Have you rebooted your router lately? Are you getting disconnected after having already been connected for a while, or are you not able to ever make a connection to VATSIM? All of these are important pieces of information to help troubleshoot your issue. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
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