Position vacancy - Membership Manager

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The VATSIM Membership Department is seeking applications for the position of Membership Manager.

 

The primary responsibilities of the position include:

 

• Providing one on one [Mod - Happy Thoughts]istance to members of the [Mod - Happy Thoughts]igned Region(s) through the VATSIM Membership Department Help Desk ticket system (requests typically involve changes of e-mail addresses, account reinstatements and other membership specific requests)

• Any other tasks [Mod - Happy Thoughts]igned by the VATSIM Vice President of Membership and his designee(s)

 

 

Position requirements:

 

• Be at least 21 years of age at the time of application

• Be a member of the VATSIM network for no less than 24 months at the time of application

• Have a clean VATSIM record for no less than 12 months at the time of application

• Hold a VATSIM Pilot rating of P1 or higher

• Hold a Supervisor rating or meet the requirements to apply for a Supervisor position (viewtopic.php?f=1&t=67987)

• Have thorough knowledge of VATSIM policies, especially the VATSIM Code of Conduct, the VATSIM Code of Regulations and the VATSIM Data Protection & Handling Policy

• Have excellent English written communication skills

• Be willing to dedicate a minimum of 30-60 minutes per day on average to this position

• Have a basic understanding of the General Data Protection Regulation (GDPR)

 

 

The ideal candidate should:

 

• Hold a VATSIM ATC rating of Controller (C1) or higher

• Have experience as a VATSIM Supervisor or in a VATSIM Division or Region staff position

• Speak one or more foreign languages

 

 

Applications are to be sent via e-mail to Daniel Gomes, VATSIM Vice President of Membership, at [email protected] and Michael Mund-Hoym, [Mod - Happy Thoughts]istant to the VATSIM Vice President of Membership, at [email protected] by no later than 10 June 2018.

 

Applicants should include a VATSIM related C.V., a brief resume describing their interest in VATSIM Membership Department work and what may set them apart from other applicants, as well as a letter of recommendation from a Division level or higher VATSIM staff member.

 

After an initial scanning of the applications the most suitable applicants will be contacted for a comprehensive interview.