Marc Wheeler Posted July 5, 2018 at 03:42 PM Posted July 5, 2018 at 03:42 PM Can anyone access the VATCAN web site? I am getting a message stating that the account has been suspended. http://vatcan.ca VATSIM: P1|C3 Link to comment Share on other sites More sharing options...
Kraylo Adaraan 1414321 Posted July 5, 2018 at 05:28 PM Posted July 5, 2018 at 05:28 PM I'm having the exact same issue with CZYZ FIR (https://czyz.ca). Same error message verbatim. Link to comment Share on other sites More sharing options...
Andrew Ogden Posted July 5, 2018 at 11:26 PM Posted July 5, 2018 at 11:26 PM Most of the VATCAN related websites are down. The VATCAN web staff are working on a fix and you can expect the sites to be up soon. Cheers, Andrew Ogden Gander Oceanic OCA Chief Vancouver FIR Senior Instructor Visit us: https://ganderoceanic.ca Contact: [email protected] Link to comment Share on other sites More sharing options...
Kieran Samuel Cross Posted July 6, 2018 at 06:36 PM Posted July 6, 2018 at 06:36 PM VATCAN web staff are working on a fix Paying the bills Kind Regards, Kieran Cross, Link to comment Share on other sites More sharing options...
Marc Wheeler Posted July 7, 2018 at 03:03 PM Author Posted July 7, 2018 at 03:03 PM Paying the bills The fact that the account is suspended sure points to that being the problem. In any case, not very impressive. VATSIM: P1|C3 Link to comment Share on other sites More sharing options...
Richie Queally 1394209 Posted July 7, 2018 at 07:12 PM Posted July 7, 2018 at 07:12 PM Website is back up now. Because the CZYZ, CZVR, CZWG and CZQO websites are hosted on the VATCAN server they were also down, back up now. I believe it was just a small issue with paying the bills. Richie Queally Facility Engineer, CZVR [email protected] czvr.vatcan.ca Link to comment Share on other sites More sharing options...
Mark Smith 1119598 Posted July 8, 2018 at 12:20 PM Posted July 8, 2018 at 12:20 PM Good luck with VATCAN, not sure what the point was to talk about VATCAN internal money issues on public forum. Mark Smith 1119598 Vatsim Supervisor Link to comment Share on other sites More sharing options...
Nathan Power Posted July 8, 2018 at 02:44 PM Posted July 8, 2018 at 02:44 PM Hi all, an explanation if I may. Earlier last week, we were made aware that there was an internal billing issue with the VATCAN.ca website - not money wise, but just a technical glitch. While we were in the process of sorting out this issue, the billing period p[Mod - Happy Thoughts]ed, and obviously, there was a missed payment involved. We worked very hard and quickly to fix this as fast as possible, and I personally apologize for any inconvenience this outage caused. We shouldn't have this issue happen again in the future! Link to comment Share on other sites More sharing options...
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