Board of Governors Matthew Cianfarani Posted July 2, 2019 at 07:55 PM Board of Governors Posted July 2, 2019 at 07:55 PM (edited) The VATSIM Tech Team has opened a new Helpdesk to report Network issues. Should you experience a service disruption and you believe that it may be a widespread issue, you can now report it via our helpdesk at https://support.vatsim.net But please gather some info: reports should include what exactly happened, the server you were connected to, at what time (and timezone) it happened, what client you were using and possibly if others experienced the same problems. Due to the volume of requests - We may not be able to respond to each individual ticket. However, trends will be tracked and legitimate issues flagged for resolution Edited October 17, 2021 at 05:13 PM by Matthew Cianfarani Matthew Cianfarani Vice President , Technology VATSIM Board of Governors Link to comment Share on other sites More sharing options...
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