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Getting error when connecting to a comm frequency..


steve moody 1254643
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steve moody 1254643
Posted
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Hi all, I downloaded and installed the current version of VPilot but when I connect to a comm frequency I get the following message

 

Error connecting to voice server: Connect failed (Unauthorized - {"type":"https://tools.ietf.org/html/rfc7235#section-3.1","title":"Unauthorized","status":401,"traceId":"|6d33b015-4495131115df3ce1."})

 

I cant hear anyone on any frequency.

 

Thanks in advance

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Chris Pawley
Posted
Posted

Which client and which version?

 

If vPilot, restarting the client may resolve.

 

Rgds

 

Chris.

Chris Pawley

Division Director

VATSIM UK

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steve moody 1254643
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VPilot and newest version from the website. I have disconnected and restarted a few times. No luck

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Chris Pawley
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Have you reactivated your account on VATSIM within the last 24 hours?

 

Chris.

Chris Pawley

Division Director

VATSIM UK

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steve moody 1254643
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No, do I just need to log in?

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Chris Pawley
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Reactivation is only necessary if you have not used your account in a long time.

 

When vPilot launches, it states the version number in the first line - can you confirm which number it is showing.

 

Chris.

Chris Pawley

Division Director

VATSIM UK

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Nicholas Tarasek 1361364
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I am also getting this exact error, I am on version 2.3.2

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Don Desfosse
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Don Desfosse
Vice President, Operations

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