Roberto Villafuerte 146713 Posted October 15, 2019 at 02:08 AM Posted October 15, 2019 at 02:08 AM (edited) Hi, I am new in VATSIM. Have downloaded last VPilot (Vpilot version 2.4.0) and can connect voice. a meesage appears: Error connecting to voice server: Connect failed (Forbidden - ) any suggestions? I am using FSX:SE Edited October 16, 2019 at 02:17 AM by Guest Link to comment Share on other sites More sharing options...
Leonardo Moreira 1467154 Posted October 15, 2019 at 02:30 AM Posted October 15, 2019 at 02:30 AM same issue here, with xpilot runing on x-plane 11.40b8 Link to comment Share on other sites More sharing options...
Ernesto Martinez Posted October 15, 2019 at 02:44 AM Posted October 15, 2019 at 02:44 AM (edited) At the time you posted this, your account was only a couple of hours old. You need to allow the servers to update with your information. This can take up to 24 hours. You shouldn't get that specific error in a couple of hours. Edited October 15, 2019 at 02:50 AM by Guest Ernesto Martinez Membership Audit Team VATSIM Supervisor [email protected] support.vatsim.net Link to comment Share on other sites More sharing options...
Leonardo Moreira 1467154 Posted October 15, 2019 at 02:48 AM Posted October 15, 2019 at 02:48 AM At the time you posted this, your account was only 26 minutes old. You need to allow the servers to update with your information. This can take up to 24 hours. You shouldn't get that specific error in a couple of hours. Uh, ok! TY Link to comment Share on other sites More sharing options...
Roberto Villafuerte 146713 Posted October 15, 2019 at 02:56 AM Author Posted October 15, 2019 at 02:56 AM Thank you Ernesto Link to comment Share on other sites More sharing options...
Roberto Villafuerte 146713 Posted October 16, 2019 at 02:16 AM Author Posted October 16, 2019 at 02:16 AM OK, more than 24 hours I register on VATSIM and trhe error continues... so I don't thing it was because I was just registered Link to comment Share on other sites More sharing options...
Gary Oliver Posted October 16, 2019 at 02:18 AM Posted October 16, 2019 at 02:18 AM Can you check you are entering your p[Mod - Happy Thoughts]word Case Sensitive? The main connection isn't case sensitive but the voice is. Link to comment Share on other sites More sharing options...
Morten Bilet 1216285 Posted October 16, 2019 at 07:13 AM Posted October 16, 2019 at 07:13 AM I'm having the same issue(using vPilot v2.4.0 in P3D 4.5). My account was was inactive, and I reactivated it over 24 hours ago, but I still get the same error: Error connecting to voice server: Connect failed (Forbidden - ) I have checked the p[Mod - Happy Thoughts]word, and it is correct(case sensitive). It is also connecting to the network just fine, but not the voice server. Link to comment Share on other sites More sharing options...
Board of Governors Simon Kelsey Posted October 16, 2019 at 09:01 AM Board of Governors Posted October 16, 2019 at 09:01 AM Hi guys, At the moment we are doing one sync of authentication info a day, at 1200Z, to manage the server load. We have plans to make this a bit more real-time going forward. Depending on what time the 'master' database from which we sync is updated itself, it might be that your account missed that sync. If it's still not working this evening (i.e. after both systems have had a full 24 hours to sync) and you are sure you are entering your p[Mod - Happy Thoughts]words in the correct case, let us know -- we'll look in to the sync in the meantime as well just to make sure there are no errors! Cheers, Simon Vice President, Pilot Training Link to comment Share on other sites More sharing options...
Mark Barnes Posted October 16, 2019 at 09:56 AM Posted October 16, 2019 at 09:56 AM Try again in 1 hour. Link to comment Share on other sites More sharing options...
Morten Bilet 1216285 Posted October 16, 2019 at 10:47 AM Posted October 16, 2019 at 10:47 AM Working just fine here now! No problems! Link to comment Share on other sites More sharing options...
Roberto Villafuerte 146713 Posted October 17, 2019 at 03:56 AM Author Posted October 17, 2019 at 03:56 AM Now it is working, but it took more than 24 hours. Link to comment Share on other sites More sharing options...
John Coltrain 1138553 Posted October 18, 2019 at 12:01 PM Posted October 18, 2019 at 12:01 PM Hi guys, At the moment we are doing one sync of authentication info a day, at 1200Z, to manage the server load. We have plans to make this a bit more real-time going forward. Depending on what time the 'master' database from which we sync is updated itself, it might be that your account missed that sync. If it's still not working this evening (i.e. after both systems have had a full 24 hours to sync) and you are sure you are entering your p[Mod - Happy Thoughts]words in the correct case, let us know -- we'll look in to the sync in the meantime as well just to make sure there are no errors! Cheers, Simon No offense, but the AFV team should make this known a bit more publicly. Many pilots (like myself) will be returning to VATSIM in light of the new audio to check things out. In doing so they, like myself, will be reactivating their inactive accounts and running into this same issue. I for one had all but given up until I found this thread. I tried all three XPlane clients and was pulling my hair out trying to figure out why I could connect to the network but not the voice servers. Link to comment Share on other sites More sharing options...
Gary Oliver Posted October 18, 2019 at 12:04 PM Posted October 18, 2019 at 12:04 PM John, We have been posting to anything we have seen on Forums or Social media. I will ask the membership team if they can update the email sent to people when they reactivate or change their p[Mod - Happy Thoughts]words. Thanks for the heads up and welcome back! Cheers Gary Link to comment Share on other sites More sharing options...
John Coltrain 1138553 Posted October 18, 2019 at 12:15 PM Posted October 18, 2019 at 12:15 PM John, We have been posting to anything we have seen on Forums or Social media. I will ask the membership team if they can update the email sent to people when they reactivate or change their p[Mod - Happy Thoughts]words. Thanks for the heads up and welcome back! Cheers Gary Thanks! This would be very helpful to someone I'm sure because my Google searches turned up very few helpful topics regarding this issue. Link to comment Share on other sites More sharing options...
Rodney Costa 1062170 Posted January 18, 2020 at 07:44 AM Posted January 18, 2020 at 07:44 AM I can't connect on voice server at all. Error Connecting to Voice Server. The request timed-out Any Help ? P[Mod - Happy Thoughts]word is double checked, so this is not my issue. Please Help ! Link to comment Share on other sites More sharing options...
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