Billy Charlton 1400996 Posted March 3, 2020 at 08:57 PM Posted March 3, 2020 at 08:57 PM I am having problems logging into the CTP website. It says 'These credentials do not match our records' even though i am using the correct p[Mod - Happy Thoughts]word, i even logged into this forums website with the same ID/P[Mod - Happy Thoughts]word and it worked. Is anybody else having this issue? Thanks. Link to comment Share on other sites More sharing options...
Andrew McCabe Posted March 3, 2020 at 09:16 PM Posted March 3, 2020 at 09:16 PM Working fine for me. Link to comment Share on other sites More sharing options...
Nestor Perez Posted March 3, 2020 at 10:04 PM Posted March 3, 2020 at 10:04 PM Billy, request a p[Mod - Happy Thoughts]word reminder and enter it exactly as you get it. The new login system (the one used in CTP site) is case-sensitive, whereas all the old ones aren't. Me. Link to comment Share on other sites More sharing options...
Billy Charlton 1400996 Posted March 6, 2020 at 06:41 PM Author Posted March 6, 2020 at 06:41 PM I feel like such an idiot, i had an upper case letter when it was a lower case letter! Thank you Link to comment Share on other sites More sharing options...
Nestor Perez Posted March 6, 2020 at 08:35 PM Posted March 6, 2020 at 08:35 PM Not the first, not the last Me. Link to comment Share on other sites More sharing options...
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