Shayaan Ahmed Posted April 11, 2020 at 02:32 PM Posted April 11, 2020 at 02:32 PM Hi, after the recent xPilot update, it now doesn't launch and comes up with the error on the screenshot below. Have tried to reinstall however, same thing still occurs. Please help. Thanks in advance. Many Thanks, Shayaan Ahmed Link to comment Share on other sites More sharing options...
Justin Shannon Posted April 11, 2020 at 03:00 PM Posted April 11, 2020 at 03:00 PM 27 minutes ago, Shayaan Ahmed said: Hi, after the recent xPilot update, it now doesn't launch and comes up with the error on the screenshot below. Have tried to reinstall however, same thing still occurs. Please help. Thanks in advance. Many Thanks, Shayaan Ahmed Shayaan, please give this installer a try: http://xpilot.clowd.io/installers/xPilot-Setup-1.3.0.2b.exe Make sure you have X-Plane and xPilot completely closed before installing. Controller (C3), Los Angeles ARTCC Developer: xPilot, vATIS Link to comment Share on other sites More sharing options...
Shayaan Ahmed Posted April 11, 2020 at 06:40 PM Author Posted April 11, 2020 at 06:40 PM 3 hours ago, Justin Shannon said: Shayaan, please give this installer a try: http://xpilot.clowd.io/installers/xPilot-Setup-1.3.0.2b.exe Make sure you have X-Plane and xPilot completely closed before installing. Hi, thank you. This worked, so now I can open xPilot and connect, however it keeps on disconnecting and even when it is, I cannot see any other aircraft whatsoever. This wan't a problem on the older versions of xPilot. Link to comment Share on other sites More sharing options...
Justin Shannon Posted April 11, 2020 at 06:54 PM Posted April 11, 2020 at 06:54 PM 13 minutes ago, Shayaan Ahmed said: Hi, thank you. This worked, so now I can open xPilot and connect, however it keeps on disconnecting and even when it is, I cannot see any other aircraft whatsoever. This wan't a problem on the older versions of xPilot. Does xPilot show up in X-Plane under the plugin menu? Controller (C3), Los Angeles ARTCC Developer: xPilot, vATIS Link to comment Share on other sites More sharing options...
Shayaan Ahmed Posted April 11, 2020 at 07:51 PM Author Posted April 11, 2020 at 07:51 PM 54 minutes ago, Justin Shannon said: Does xPilot show up in X-Plane under the plugin menu? Yes it does, X-Plane > Resources > plugins > xPilot The first thing I though was that the CSL may have been installed incorrectly, however, after downloading it again, and replacing problem still persists. My other thought was that XSquawkBox was installed however I doubled checked and I uninstalled it a while back. Any other ideas? Thanks id advance. Link to comment Share on other sites More sharing options...
Justin Shannon Posted April 11, 2020 at 07:52 PM Posted April 11, 2020 at 07:52 PM 1 minute ago, Shayaan Ahmed said: Yes it does, X-Plane > Resources > plugins > xPilot The first thing I though was that the CSL may have been installed incorrectly, however, after downloading it again, and replacing problem still persists. My other thought was that XSquawkBox was installed however I doubled checked and I uninstalled it a while back. Any other ideas? Thanks id advance. Have you made sure your CSL paths are defined in the xPilot settings (in X-Plane > Plugins > xPilot > Settings)? Controller (C3), Los Angeles ARTCC Developer: xPilot, vATIS Link to comment Share on other sites More sharing options...
Shayaan Ahmed Posted April 11, 2020 at 08:23 PM Author Posted April 11, 2020 at 08:23 PM 30 minutes ago, Justin Shannon said: Have you made sure your CSL paths are defined in the xPilot settings (in X-Plane > Plugins > xPilot > Settings)? Yep, double checked this, it has the correct place defined. Link to comment Share on other sites More sharing options...
Justin Shannon Posted April 11, 2020 at 08:31 PM Posted April 11, 2020 at 08:31 PM (edited) What exactly is “disconnecting”? Is the xPilot client losing connection to X-Plane? Or the Vatsim network? Can you upload your NetworkLog and PluginLog (found in the xPilot app directory %localappdata%\xPilot) and X-Plane log.txt after one or several disconnects occur? Edited April 11, 2020 at 08:31 PM by Justin Shannon Controller (C3), Los Angeles ARTCC Developer: xPilot, vATIS Link to comment Share on other sites More sharing options...
Shayaan Ahmed Posted April 12, 2020 at 04:47 AM Author Posted April 12, 2020 at 04:47 AM 7 hours ago, Justin Shannon said: What exactly is “disconnecting”? Is the xPilot client losing connection to X-Plane? Or the Vatsim network? Can you upload your NetworkLog and PluginLog (found in the xPilot app directory %localappdata%\xPilot) and X-Plane log.txt after one or several disconnects occur? Hi, thanks for the quick reply. I have attached the Network Logs & Plugin Logs. It says "The server has failed to respond to the authentication challenge". NetworkLog-20200411223558.log NetworkLog-20200411224253.log NetworkLog-20200411224321.log PluginLog-20200411223559.log PluginLog-20200411224253.log PluginLog-20200411224322.log Link to comment Share on other sites More sharing options...
Justin Shannon Posted April 12, 2020 at 05:15 AM Posted April 12, 2020 at 05:15 AM Have you tried connecting to a different server? That message suggests that data is being lost (or delayed) in the connection between your computer and the VATSIM server. 1 Controller (C3), Los Angeles ARTCC Developer: xPilot, vATIS Link to comment Share on other sites More sharing options...
Shayaan Ahmed Posted April 12, 2020 at 05:32 AM Author Posted April 12, 2020 at 05:32 AM 15 minutes ago, Justin Shannon said: Have you tried connecting to a different server? That message suggests that data is being lost (or delayed) in the connection between your computer and the VATSIM server. Hi, thank you very much for your help, seems to be working fine now. Will do a full flight in the evening will let you know what happens! Link to comment Share on other sites More sharing options...
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