pat ro Posted July 2, 2020 at 10:56 AM Posted July 2, 2020 at 10:56 AM Today i have made a new account on vatsim because my old one was from like 10 years ago and i didnt use my real name then so wanted to make a new account and now i get an information that both my accounts were banned. I am writing this on my old account where i put my name as pat ro instead of patryk. My only intention was to change to my real name. I love flying and i dont do anything bad on vatsim. Is there anyway i can get unbanned at least on my old account? Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted July 2, 2020 at 11:20 AM Posted July 2, 2020 at 11:20 AM Making a new account is not going to benefit you, it is against the rules and as you've probably noticed, will get you suspended. The proper way to change your name is to open a ticket at membership.vatsim.net. Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 11:35 AM Author Posted July 2, 2020 at 11:35 AM Now ive noticed but its already too late so i opened a ticket to ask if they can unban my account. I knew you cant have 2 accounts running at the same time but never knew you cant have 2 accounts. Link to comment Share on other sites More sharing options...
Mats Edvin Aaro Posted July 2, 2020 at 11:37 AM Posted July 2, 2020 at 11:37 AM It is written quite clearly in the Code of Conduct, which by creating your account confirm that you have read and understood: A6 - A member may register for and hold only one VATSIM account. I'm not sure why your first account was suspended, but making a new one definitely isn't the answer.. Mats Edvin AarøAssistant to the Vice President - Supervisors VATSIM General Manager: Member Engagement[email protected] Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 12:18 PM Author Posted July 2, 2020 at 12:18 PM But like i said i made an account a few years ago and didnt remember this rule. I just want my new account deleted and i want this one to stay. DUPLICATE ID REQUESTED - OTHER ID(S) WERE ACTIVEMD - Duplicate CID found. We are disabling the CID 1408224 and are keeping in active status the CID 1349906. VATSIM members may hold only one membership account. If you have any questions regarding this process please contact the VATSIM Membership Department at http://membership.vatsim.net Acording to this an account was stayed activated which was cid 1349906 but i never remember making an account before making this one. So basically my main account and the second one are both banned. I know making a new account wont help but i got banned and now im not making any new account but just trying to get the account back. Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 12:21 PM Author Posted July 2, 2020 at 12:21 PM Or actually there is an account 1349906 Patryk Rog [hidden]@onet.com.pl Inactive (Previously Pilot/Observer - click here to reactivate) 2016-02-15 07:48:01 Europe - Europe (except UK) The thing is though that this is on my old email that got hacked. I didnt know i had this account until i just looked it up. Should i somehow get this account back and try to activate it? Link to comment Share on other sites More sharing options...
Andreas Fuchs Posted July 2, 2020 at 12:26 PM Posted July 2, 2020 at 12:26 PM No. Please update Membership with all this information. In the end only your original VATSIM account will be okay, the other ones will be suspended permanently. Cheers, Andreas Member of VATSIM GermanyMy real flying on InstagramMy Twitch streams of VATSIM flights and ATC Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 12:27 PM Author Posted July 2, 2020 at 12:27 PM How do i update the membership? Link to comment Share on other sites More sharing options...
Andreas Fuchs Posted July 2, 2020 at 12:35 PM Posted July 2, 2020 at 12:35 PM Have you opened a ticket with Membership already? What account numbers did you report to them? Do you 2 or 3 or more accounts? Cheers, Andreas Member of VATSIM GermanyMy real flying on InstagramMy Twitch streams of VATSIM flights and ATC Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 12:41 PM Author Posted July 2, 2020 at 12:41 PM I opened a ticket to try and get this account back that i am writing on as i didnt know until now i have another vatsim account. But i wont be able to get back the original account as i dont have access to that email anymore as like i said it got hacked. If i knew it wasnt allowed i wouldnt of been making another account. Ill still look through my old laptop to find the password for that original account but i dont think i have it there either as this account was also made on my old laptop and i just then took it onto my pc. Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 01:01 PM Author Posted July 2, 2020 at 01:01 PM I have looked through my old laptop and cant find the password for that account Link to comment Share on other sites More sharing options...
Andreas Fuchs Posted July 2, 2020 at 02:03 PM Posted July 2, 2020 at 02:03 PM Wait for them to reply to you. Cheers, Andreas Member of VATSIM GermanyMy real flying on InstagramMy Twitch streams of VATSIM flights and ATC Link to comment Share on other sites More sharing options...
pat ro Posted July 2, 2020 at 03:30 PM Author Posted July 2, 2020 at 03:30 PM Thanks for the help. Hopefully they reply soon as i want go get some flying done 🙂 Link to comment Share on other sites More sharing options...
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