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[RESOLVED] Email currently not being delivered

Don Desfosse

By Don Desfosse,
in Announcements & Important Notices

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Don Desfosse

Don Desfosse

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There is currently an issue where our email delivery service provider is not delivering VATSIM emails.  As a result, no matter how many times we try to send any emails (including new member information, password resets, responses to support tickets, etc.) they are not currently reaching our members.

The Tech team has been notified so they may engage with our email delivery service provider.

We appreciate your patience.

Don Desfosse
Vice President, Operations

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  • Don Desfosse changed the title to ISSUE: Email currently not being delivered
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Don Desfosse

Don Desfosse

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The core problem has now been resolved.  Tech is looking into resending the emails that were not delivered, including new member information, password resets, etc.

Don Desfosse
Vice President, Operations

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Nick Harasym

Nick Harasym

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Emails for new registration that were not sent have been sent.

Nick Harasym
VATSIM Senior Developer
Team Lead, Infrastructure
## [email protected]
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  • Mats Edvin Aaro changed the title to [RESOLVED] Email currently not being delivered
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