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Unable to retake new member exam

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Hi, I failed my first exam about a month ago and wanted to retake it today. The problem is when I do my new member orientation, on the top right I just see Time Left:, with no time listed. I spent a good 30 minutes reading through the orientation again just to make sure I gave it plenty of time just in case but at the final part where I am supposed to get my exam... it never appears.

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