Deng Kejia 0 Posted December 5, 2020 Share Posted December 5, 2020 (edited) Wondering if anyone can help or has encountered this: Today I installed the VatSys but can not be lauched, there is an error window always opened and freezed when select any profiles. I've tried multiple profiles and have the same issue and also running vatSys "as admin". And there is no log file in \Documents\vatSys Files. Any suggestions? Edited December 5, 2020 by Deng Kejia Link to post Share on other sites
Jake Saw 29 Posted December 5, 2020 Share Posted December 5, 2020 Deng Is there a message box somewhere hidden with an error? Does it always freeze at "Loading DEM Data"? If you go to %ProgramData%\Sawbe.com\vatSys\dem does it look like this? Jake Developer - vatSys Link to post Share on other sites
Deng Kejia 0 Posted December 5, 2020 Author Share Posted December 5, 2020 1 hour ago, Jake Saw said: Deng Is there a message box somewhere hidden with an error? Does it always freeze at "Loading DEM Data"? If you go to %ProgramData%\Sawbe.com\vatSys\dem does it look like this? Yep, the dem folder is the same as yours. And it always freeze at "Loading DEM Data". But I think the most important is I can not close the error window, because the error window no-response, this maybe the reason why VatSys freeze at "Loading DEM Data" Link to post Share on other sites
Tomotake Shi 0 Posted December 5, 2020 Share Posted December 5, 2020 Several divisions got DEM problem, the rest of them functioning normally. Link to post Share on other sites
Jake Saw 29 Posted December 6, 2020 Share Posted December 6, 2020 Are these files present? These are used by the Australia profile. When you first load vatSys, it attempts to download these files and this may be taking a long time. Jake Developer - vatSys Link to post Share on other sites
Jake Saw 29 Posted December 6, 2020 Share Posted December 6, 2020 If they are not present, download them manually here and place them in the correct folders: https://vatsys.sawbe.com/downloads/DEM_Test.zip Then try starting vatSys Jake Developer - vatSys Link to post Share on other sites
Deng Kejia 0 Posted December 10, 2020 Author Share Posted December 10, 2020 On 12/6/2020 at 8:14 AM, Jake Saw said: If they are not present, download them manually here and place them in the correct folders: https://vatsys.sawbe.com/downloads/DEM_Test.zip Then try starting vatSys It's done, You helped. Thank you Link to post Share on other sites
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