Colton Stringer Posted December 19, 2020 at 06:41 AM Posted December 19, 2020 at 06:41 AM Hello, I'm new to vPilot and vatsim, I download vPilot, start it up, config everything correctly and type everything in manually, then try to connect while in game and it says my CID/Password is incorrect, I've tried reinstalling vPilot and resetting my password, the problem I believe I'm facing is the config.xml in the local appdata spot isn't setting, I edit it after setting my password and it's just random characters I ovbiously didn't type in, I then change it and save it and still get the same error of incorrect CID/Password, can I have some help on htis? Link to comment Share on other sites More sharing options...
Nick Marinov Posted December 19, 2020 at 11:54 AM Posted December 19, 2020 at 11:54 AM 5 hours ago, Colton Stringer said: Hello, I'm new to vPilot and vatsim, I download vPilot, start it up, config everything correctly and type everything in manually, then try to connect while in game and it says my CID/Password is incorrect, I've tried reinstalling vPilot and resetting my password, the problem I believe I'm facing is the config.xml in the local appdata spot isn't setting, I edit it after setting my password and it's just random characters I ovbiously didn't type in, I then change it and save it and still get the same error of incorrect CID/Password, can I have some help on htis? Hi Colton, welcome to VATSIM! To me it looks like you havent completed the P0 exam yet. This is a short introductory exam to VATSIM which gives you the P0 rating. Without it, you will not be able to connect to the network either as a pilot and/or observer. You can find the course and the exam at https://my.vatsim.net/ NICK MARINOVAssistant to the Vice President Europe, Middle East and Africa Supervisor Team Leader [email protected] Link to comment Share on other sites More sharing options...
Ross Carlson Posted December 19, 2020 at 04:49 PM Posted December 19, 2020 at 04:49 PM 10 hours ago, Colton Stringer said: it's just random characters They are not random. It's called encryption. 1 Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Colton Stringer Posted December 19, 2020 at 05:52 PM Author Posted December 19, 2020 at 05:52 PM 5 hours ago, Nick Marinov said: Hi Colton, welcome to VATSIM! To me it looks like you havent completed the P0 exam yet. This is a short introductory exam to VATSIM which gives you the P0 rating. Without it, you will not be able to connect to the network either as a pilot and/or observer. You can find the course and the exam at https://my.vatsim.net/ The 'New Member Orientation Test'? Link to comment Share on other sites More sharing options...
Matthew Bartels Posted December 20, 2020 at 02:47 AM Posted December 20, 2020 at 02:47 AM 8 hours ago, Colton Stringer said: The 'New Member Orientation Test'? Correct You either die a hero, or live long enough to see yourself become the villain. Forever and always "Just the events guy" Link to comment Share on other sites More sharing options...
Filip Pehrsson Posted December 20, 2020 at 03:05 PM Posted December 20, 2020 at 03:05 PM I have the same error but my account was made 2017 and I shouldnt need to do it? What else can cause this message? Link to comment Share on other sites More sharing options...
Matthew Bartels Posted December 20, 2020 at 03:50 PM Posted December 20, 2020 at 03:50 PM You likely need to reactivate it. https://my.vatsim.net/reactivate If that doesn’t work, then you will need to request a new password https://my.vatsim.net/reset You either die a hero, or live long enough to see yourself become the villain. Forever and always "Just the events guy" Link to comment Share on other sites More sharing options...
Filip Pehrsson Posted December 20, 2020 at 08:47 PM Posted December 20, 2020 at 08:47 PM It said my account is active, and tried with a new password. Lets see if it works tomorrow. It said something about 24 hrs when changeing. Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted December 20, 2020 at 10:21 PM Board of Governors Posted December 20, 2020 at 10:21 PM Hi Filip, not sure why you were having issues. Your account was active. You did change your password twice today; please use care to use the second, most recent, one you got today. Although it can take up to 24 hours, in most cases it's much shorter. As a matter of fact, it is quite likely that your new credentials have already been synchronized with all of the servers already. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
Colton Stringer Posted December 20, 2020 at 11:54 PM Author Posted December 20, 2020 at 11:54 PM 1 hour ago, Don Desfosse said: Hi Filip, not sure why you were having issues. Your account was active. You did change your password twice today; please use care to use the second, most recent, one you got today. Although it can take up to 24 hours, in most cases it's much shorter. As a matter of fact, it is quite likely that your new credentials have already been synchronized with all of the servers already. Hello, I finished my starting exam maybe 10 minutes ago, reseted my password and tried logging in and got nothing. Link to comment Share on other sites More sharing options...
Colton Stringer Posted December 20, 2020 at 11:54 PM Author Posted December 20, 2020 at 11:54 PM 21 hours ago, Matthew Bartels said: Correct Hello, I finished my starting exam maybe 10 minutes ago, reseted my password and tried logging in and got nothing. Link to comment Share on other sites More sharing options...
Matthew Bartels Posted December 21, 2020 at 12:02 AM Posted December 21, 2020 at 12:02 AM Need to give it up to 24 hours to process through the system. You either die a hero, or live long enough to see yourself become the villain. Forever and always "Just the events guy" Link to comment Share on other sites More sharing options...
Filip Pehrsson Posted December 21, 2020 at 09:40 AM Posted December 21, 2020 at 09:40 AM 11 hours ago, Don Desfosse said: Hi Filip, not sure why you were having issues. Your account was active. You did change your password twice today; please use care to use the second, most recent, one you got today. Although it can take up to 24 hours, in most cases it's much shorter. As a matter of fact, it is quite likely that your new credentials have already been synchronized with all of the servers already. Now I can login! Probably just needed some time. Thanks for your response. Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted December 21, 2020 at 05:55 PM Board of Governors Posted December 21, 2020 at 05:55 PM Filip - Excellent! Colton - We broadcast multiple times, in big bold boxes, with different colored backgrounds, that it can take up to 24 hours, though usually much less, for your new credentials to be passed to all servers. This information is clearly displayed to everyone: 1. At the time of registration 2. During the new member orientation 3. In the new member orientation exam 4. After you pass the new member orientation exam Perhaps you somehow missed all of those notifications! 😉😉😉 Each of the 4 times you reset your password, each time on the password change screen that had a big bold box, with a different colored background, advising you that it can take up to 24 hours, though usually much less, for your new credentials to be passed to all servers, you caused the clock to reset on yourself.... Please be patient (and read) young padawan! 😉 I'll now be making yet another donation to my favorite literacy/reading charity. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
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