Sam Crane Posted January 11, 2021 at 10:48 AM Posted January 11, 2021 at 10:48 AM I am having a issue where vatspy crashes after launching more than once. I have installed it in the default location and it is able to open on the first time. However, after opening it once it won't load again. The window opens but the map doesn't load and then it just crashes with no warning. If I delete the config file it can open normally but if I try open it again it doesn't work. I don't want to have to delete the config file every time I want top open vatspy. Any help would be much appreciated Link to comment Share on other sites More sharing options...
Ross Carlson Posted January 11, 2021 at 03:20 PM Posted January 11, 2021 at 03:20 PM Several others have had this problem. I haven't been able to figure out what causes it yet. Are you on a multi-monitor system? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Connor Faulder Posted January 11, 2021 at 05:28 PM Posted January 11, 2021 at 05:28 PM (edited) Hi Ross, I've just experienced this for the first time today (I think this is the same issue?). Crashes on tessellating polygons, however I was able to get the app to launch after a few attempts. I didn't need to delete any config files. (Sorry, I'd upload these as .txts but the forum doesn't allow that attachment) This is what the Error item in event view gives: Faulting application name: VATSpy.exe, version: 1.1.0.8, time stamp: 0x5fbdce20 Faulting module name: nvoglv64.dll, version: 27.21.14.5671, time stamp: 0x5f75532b Exception code: 0xc000041d Fault offset: 0x00000000008050d3 Faulting process ID: 0x16ec Faulting application start time: 0x01d6e81058ba47d6 Faulting application path: G:\Program Files (x86)\VATSpy\VATSpy.exe Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvoglv64.dll Report ID: 9b929cce-f233-4337-b901-fbec284fa9d1 Faulting package full name: Faulting package-relative application ID: And the .wer file, if it's any help: Version=1 EventType=APPCRASH EventTime=132548396004791308 ReportType=2 Consent=1 UploadTime=132548396008661312 ReportStatus=268435456 ReportIdentifier=cc3bc35e-0e59-4515-8e77-8329c5282b3e IntegratorReportIdentifier=9b929cce-f233-4337-b901-fbec284fa9d1 Wow64Host=34404 NsAppName=VATSpy.exe OriginalFilename=VATSpy.exe AppSessionGuid=000016ec-0001-00c3-d647-ba5810e8d601 TargetAppId=W:0006121ae827b1e6971d1706f86c3cf9022200000000!000027f922d1c6bc9b8316db20a848b512da2be297e3!VATSpy.exe TargetAppVer=2020//11//25:03:23:12!0!VATSpy.exe BootId=4294967295 ServiceSplit=1356988417 TargetAsId=1830 UserImpactVector=805307184 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=2b0552122fbcb7aecfdb2eaa664b587c Response.BucketTable=4 Response.LegacyBucketId=2295479744470931580 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=VATSpy.exe Sig[1].Name=Application Version Sig[1].Value=1.1.0.8 Sig[2].Name=Application Timestamp Sig[2].Value=5fbdce20 Sig[3].Name=Fault Module Name Sig[3].Value=nvoglv64.dll Sig[4].Name=Fault Module Version Sig[4].Value=27.21.14.5671 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5f75532b Sig[6].Name=Exception Code Sig[6].Value=c000041d Sig[7].Name=Exception Offset Sig[7].Value=00000000008050d3 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19041.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=5ca7 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=5ca73747f23382a577fb48a3ec503a0c DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=b9f2 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=b9f2a66f3fc241896ca0e23ac0c6167d UI[2]=G:\Program Files (x86)\VATSpy\VATSpy.exe LoadedModule[0]=G:\Program Files (x86)\VATSpy\VATSpy.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\sechost.dll LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll LoadedModule[10]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[11]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll LoadedModule[12]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[13]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll LoadedModule[14]=C:\WINDOWS\System32\USER32.dll LoadedModule[15]=C:\WINDOWS\System32\win32u.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll LoadedModule[17]=C:\WINDOWS\System32\GDI32.dll LoadedModule[18]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll LoadedModule[19]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[20]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[21]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[22]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[23]=C:\WINDOWS\System32\psapi.dll LoadedModule[24]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\52ce2de93895cec3507794c893974551\mscorlib.ni.dll LoadedModule[25]=C:\WINDOWS\System32\ole32.dll LoadedModule[26]=C:\WINDOWS\System32\combase.dll LoadedModule[27]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[28]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[29]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[31]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[32]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll LoadedModule[34]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\bed865b5a7c329e06f8d4f1be9009e05\System.ni.dll LoadedModule[35]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\b7cd29e6d9511037c3b4c948348f87f0\System.Drawing.ni.dll LoadedModule[36]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\630315125a5d3ca463ccb782604057fd\System.Windows.Forms.ni.dll LoadedModule[37]=C:\WINDOWS\System32\shell32.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\windows.storage.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\Wldp.dll LoadedModule[40]=C:\WINDOWS\System32\SHCORE.dll LoadedModule[41]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\8ddf3ec2af8179fd914eb931e0df0ccb\System.Core.ni.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\SspiCli.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[46]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[47]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\d009016debb7fc819e3af2aed519f178\System.Configuration.ni.dll LoadedModule[48]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\668fdf02bf8ce2501c89341d7323b0c5\System.Xml.ni.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\profapi.dll LoadedModule[50]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\df71583b145c17d9d62ea627a111eef8\Accessibility.ni.dll LoadedModule[51]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[52]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.488_none_4238de57f6b64d28\comctl32.dll LoadedModule[53]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.685_none_faeca4db76168538\gdiplus.dll LoadedModule[54]=C:\WINDOWS\SYSTEM32\DWrite.dll LoadedModule[55]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll LoadedModule[56]=C:\WINDOWS\System32\TextShaping.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll LoadedModule[58]=C:\WINDOWS\SYSTEM32\OPENGL32.DLL LoadedModule[59]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[60]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[61]=C:\Windows\System32\AppXDeploymentClient.dll LoadedModule[62]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvoglv64.dll LoadedModule[63]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[64]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\msasn1.dll LoadedModule[67]=C:\WINDOWS\SYSTEM32\cryptnet.dll LoadedModule[68]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[69]=C:\WINDOWS\System32\DEVOBJ.dll LoadedModule[70]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[71]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[72]=C:\WINDOWS\SYSTEM32\dxcore.dll LoadedModule[73]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\powrprof.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\UMPDC.dll LoadedModule[76]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[77]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.488_none_ca04af081b815d21\comctl32.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\textinputframework.dll LoadedModule[79]=C:\WINDOWS\System32\CoreMessaging.dll LoadedModule[80]=C:\WINDOWS\System32\CoreUIComponents.dll LoadedModule[81]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[82]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\rasapi32.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\rasman.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\rtutils.dll LoadedModule[86]=C:\WINDOWS\system32\mswsock.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\winhttp.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[89]=C:\WINDOWS\System32\NSI.dll LoadedModule[90]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[91]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[92]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[93]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[94]=C:\Windows\System32\rasadhlp.dll LoadedModule[95]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[96]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Numerics\373a173d1028643e2a8cfc83be0293af\System.Numerics.ni.dll LoadedModule[97]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\d4e6aa9b6436eca7de82aac112a595b4\System.Runtime.Serialization.ni.dll LoadedModule[98]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Data\507a5c1e6aaf619ce4b91da6f7d7dfe5\System.Data.ni.dll LoadedModule[99]=C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\secur32.dll LoadedModule[101]=C:\WINDOWS\system32\schannel.DLL LoadedModule[102]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[104]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[105]=C:\WINDOWS\system32\ncryptsslp.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19041 OsInfo[3].Key=ubr OsInfo[3].Value=685 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=2057 OsInfo[7].Key=geoid OsInfo[7].Value=242 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=220911312 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.630.19041.0-11.0.220 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32692 OsInfo[19].Key=svolsz OsInfo[19].Value=237 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.685.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[30].Value=C0DD2958-3F6C-41DD-85BE-41F4BE4DFAC2.1 OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[33].Value=RS:6434,FX:1183210E,FX:1190030E OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=VAT-Spy AppPath=G:\Program Files (x86)\VATSpy\VATSpy.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=D3172CCF8FF2EC9AA0D02E1DBD9C7080 MetadataHash=1930658252 Edited January 11, 2021 at 05:29 PM by Connor Faulder Link to comment Share on other sites More sharing options...
Sam Crane Posted January 12, 2021 at 02:57 AM Author Posted January 12, 2021 at 02:57 AM 11 hours ago, Ross Carlson said: Several others have had this problem. I haven't been able to figure out what causes it yet. Are you on a multi-monitor system? Yes, I have a multi monitor set up Link to comment Share on other sites More sharing options...
Ross Carlson Posted January 12, 2021 at 03:09 AM Posted January 12, 2021 at 03:09 AM Does this only happen when you run VAT-Spy on a secondary monitor? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Sam Crane Posted January 12, 2021 at 09:47 AM Author Posted January 12, 2021 at 09:47 AM 6 hours ago, Ross Carlson said: Does this only happen when you run VAT-Spy on a secondary monitor? Yes, It seems to work fine when I use it on my main monitor. Thanks for the help Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 16, 2021 at 11:20 PM Posted March 16, 2021 at 11:20 PM Please follow the troubleshooting steps I posted here: Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 23, 2021 at 12:12 AM Posted March 23, 2021 at 12:12 AM Check this reply for a solution that has worked for several users: https://forums.vatsim.net/topic/29997-vatspy-crashes-multi-monitor-setup/?tab=comments#comment-176715 Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
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