Julioaaaaa Santiago Posted January 15, 2021 at 06:16 AM Posted January 15, 2021 at 06:16 AM Ive been flying on FS forever!!!!! Learn to fly here, learned my ABC Comms here, and I can for nothing log in to my old account. Tried everything, and have my old email but it seems VATSIM has remained the same in support. I have well over a thousand hours in my ID and I had to make a new one. How can I get my old ID back. I own my own real plane now, and love flying SIM. I'm an old MEM ATC, and 2012 KBOS APP. How do I get back. Can't even find the link for MSFS2020 for to log in. Please help. Link to comment Share on other sites More sharing options...
Kirk Christie Posted January 15, 2021 at 07:51 AM Posted January 15, 2021 at 07:51 AM You cant have two accounts. Your new one will end up suspended soon, you need to contact membership department and raise a support ticket. https://www.vatsim.net/members/member-help 1 hour ago, Julioaaaaa Santiago said: Tried everything, and have my old email but it seems VATSIM has remained the same in support. VATSIM is run by volunteers, that have lives also. 1 hour ago, Julioaaaaa Santiago said: I own my own real plane now, Congratulations! 1 hour ago, Julioaaaaa Santiago said: How do I get back By contacting the membership department. 1 hour ago, Julioaaaaa Santiago said: Can't even find the link for MSFS2020 for to log in Link for what for MSFS2020? Kirk Christie - VATPAC C3 VATPAC Undercover ATC Agent Worldflight Perth 737-800 Crew Member Link to comment Share on other sites More sharing options...
Julioaaaaa Santiago Posted January 15, 2021 at 08:37 AM Author Posted January 15, 2021 at 08:37 AM I'm not trying to open a second account. I am trying to open my old account and VATSIM is making it very difficult and I have access to my old email. It is very frustrating. I have over 3k hours on my account plus ATC I'm not a noob here lol. I just want my old account. Meanwhile VATSIM let me open a second account I do no want. What do I do???? Link to comment Share on other sites More sharing options...
Solution Matthew Bartels Posted January 15, 2021 at 08:46 AM Solution Posted January 15, 2021 at 08:46 AM You open a ticket with membership. Https://membership.vatsim.net and they will get it sorted for you. There’s nothing we can do on the forums to help you. You either die a hero, or live long enough to see yourself become the villain. Forever and always "Just the events guy" Link to comment Share on other sites More sharing options...
Kirk Christie Posted January 15, 2021 at 09:51 AM Posted January 15, 2021 at 09:51 AM 1 hour ago, Julioaaaaa Santiago said: I'm not trying to open a second account. You already have opened a second account. Kirk Christie - VATPAC C3 VATPAC Undercover ATC Agent Worldflight Perth 737-800 Crew Member Link to comment Share on other sites More sharing options...
Julioaaaaa Santiago Posted January 15, 2021 at 10:08 AM Author Posted January 15, 2021 at 10:08 AM I tried opening a ticket and they didn't accept because I don't have the ID. I guess continue with the new ID. Just wanted to retain my flight time. Link to comment Share on other sites More sharing options...
Julioaaaaa Santiago Posted January 15, 2021 at 10:10 AM Author Posted January 15, 2021 at 10:10 AM Nice! I played with the amount of numbers in the ID and they accepted the ticket.. Thanks guys Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted January 15, 2021 at 03:07 PM Board of Governors Posted January 15, 2021 at 03:07 PM Just FYI, CID is an optional field, just for such situations. We don't decline tickets due to a lack of CID. I can see that you are being assisted by a Membership Manager. Welcome back. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
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