vPilot crashes after entering credentials in settings

[Fabrice Rosset 0]

Dear all,

I have an issue with vPilot:

- It instals correctly

- I can start it and get the screen

- I can go to setting and enter m credentials, fullname and preferred server

- As soon as I click on apply, vPilot closes, and it time I try to reopen vpilot, screen start to open then close immediately

Thanks for your help

[Ross Carlson 160]

Does it crash if you hit apply without putting any credentials in?

[Fabrice Rosset 0]

I cannot apply without credentials, and as soon as I put them and I apply it crashes

[Ross Carlson 160]

I'll take that as a "no" ... it does not crash if you hit apply without credentials.

Are you selecting an audio device?

[Fabrice Rosset 0]

Yes same, I cannot click on Apply without selecting an audio device, the tool does not allow me to Apply without credentials or audio selection.

But has soon as I click on apply, it crashes.

Any ways to clear settings (deleting a file?) sp I can restart from scratch?

 

Thanks for your help!

[Fabrice Rosset 0]

I reinsalled to start from scratch, here is breakdown of the steps:

- At launch vPilot asks to input setting

- I enter CID Password, if I click on apply it asks for full name

- I enter full name, if I click on apply it asks for a server

- This time I select UK1, if I click on apply it asks for input device

- I select my headset in both input and output, testing it shows some input levels so seems to work 

- Then I click on apply, and vPilot closes

[Ross Carlson 160]

Is there anything in the Windows Event Viewer?

[Fabrice Rosset 0]

Hi

I tried this morning and it worked... didnt changed anything... maybe there is a time to have the VATSIM account validated?

Thanks for your help anyway!

Brgds

[Roger Hanson 3]

It takes about 24 hours for new additions/resets etc to circulate around the network as has been mentioned many times before.