Andreas Libach Posted March 1 Share Posted March 1 (edited) Hi, I am having a problem with the VatSpy application, after downloading VatSpy via the setup file, it launches perfectly, but if I close it and try to re-open it via the shortcuts literally nothing happens, but if I go to the folder where it is downloaded, and open the application it shows an error message stating: "The VAT-Spy application data folder does not exist! Please reinstall VAT-Spy", I have several times tried to re-install vat-spy but without luck. Thanks in advance. Edited March 1 by Andreas Libach Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 1 Share Posted March 1 My best guess is that you are logged into the computer using an account that does not have administrator privileges. Is that the case? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Andreas Libach Posted March 2 Author Share Posted March 2 Yeah, i am not the administrator. Idk if i have admin privileges. But i can probably run it as administrator. Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 2 Share Posted March 2 The problem is that if you run the installer using credentials other than the credentials you used to log into the computer, then it will install the configuration and data files in the application data folder that belongs to the administrator account. Then, when you run the application, it will run as your regular non-admin user, and look in your application data folder and not find the configuration and data files, because they're not there. So, you have to run the application using the same account that you installed it as. You can right click the icon and choose "Run as Administrator" and then enter the same credentials that you entered when you installed it. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Roderic Saunders Posted March 2 Share Posted March 2 I am having the same problem. I only have one administrator which is me and I do have it setup to run as administrator. What I have been doing to work around is deleting the XML file in the VAT-Spy roaming folder in AppData. Any help would be be appreciated Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 2 Share Posted March 2 37 minutes ago, Roderic Saunders said: I am having the same problem. I only have one administrator which is me and I do have it setup to run as administrator. What I have been doing to work around is deleting the XML file in the VAT-Spy roaming folder in AppData. Any help would be be appreciated Do you run VAT-Spy on a secondary monitor? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Frank Kopp Posted March 10 Share Posted March 10 Just posted a new bug for this: When having VAT-Spy on a second monitor to the left in Windows 10 it records its position to VATSpyConfig.xml like this: <LastWindowLocation> <X>-1926</X> <Y>331</Y> </LastWindowLocation> If you close VAT-Spy and then try to reopen it like this it will freeze and not start. Removing the above section from VATSpyConfig.xml solves the issue and it starts perfectly on the right screen at x=0, Y=0 the next time. My assumption is that the <X>-1926</X> causes the issue. Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 16 Share Posted March 16 Please follow the instructions in this reply that I just posted on another related thread: Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 23 Share Posted March 23 Check this reply for a solution that has worked for several users: https://forums.vatsim.net/topic/29997-vatspy-crashes-multi-monitor-setup/?tab=comments#comment-176715 Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
David Wilson-Steer Posted April 28 Share Posted April 28 Thanks Ross ... just read this topic and installed VatSpy as administrator as suggested above and it works perfectly ... thanks again. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now