vPilot doesn't load

[Wayne Precious]

I have just installed vpilot and i am unable to load the application, it comes up with the following screen and then closes down. I have tried to uninstall and reinstall and still the same error.

Any ideas please

[Ross Carlson]

Have a look in the Windows event viewer to see if there are any errors shown there. They would be in the Application logs category:

[Wayne Precious]

Log Name:      Application
Source:        .NET Runtime
Date:          22/03/2021 21:33:20
Event ID:      1023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PITL
Description:
Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-22T21:33:20.8903123Z" />
    <EventRecordID>2034</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>PITL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.
</Data>
  </EventData>
</Event>

Edited March 22, 2021 at 11:39 PM by Wayne Precious

[Ross Carlson]

That's a new one on me. Some googling suggests that this could be caused by antivirus software, or even failing hardware such as a bad memory stick. What are you using for A/V software?

[Wayne Precious]

Good Morning, thanks for coming back to me.
The computer is brand new and i have just completed a memory scan and check which has completred without any errors, i am not getting any issue withg any of the other apps i am using.
I use bit defender, i have disabled it and is still not working.

 

[Wayne Precious]

Fault bucket 1511528118914306802, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vPilot.exe
P2: 2.8.1.0
P3: 6022ee01
P4: clr.dll
P5: 4.8.4341.0
P6: 6023024f
P7: c0000005
P8: 000aefcb
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A83.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BAC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBD.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBF.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BDF.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vPilot.exe_b8161099a9563f861f57fdf3b97b175a375bf843_b28e207f_daa6af0a-cf68-425b-b5a2-afe91bdc2de0

Analysis symbol:
Rechecking for solution: 0
Report Id: 65634249-79dc-4013-9671-6c5b1e74291e
Report Status: 268435456
Hashed bucket: 293226840370e4a4d4fa06d0d3e6d2f2
Cab Guid: 0

[Wayne Precious]

Faulting application name: vPilot.exe, version: 2.8.1.0, time stamp: 0x6022ee01
Faulting module name: clr.dll, version: 4.8.4341.0, time stamp: 0x6023024f
Exception code: 0xc0000005
Fault offset: 0x000aefcb
Faulting process ID: 0x28f0
Faulting application start time: 0x01d71f62f9ea7a51
Faulting application path: C:\Users\Wayne.Precious\AppData\Local\vPilot\vPilot.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report ID: 65634249-79dc-4013-9671-6c5b1e74291e
Faulting package full name:
Faulting package-relative application ID:

[Wayne Precious]

Could the clr.dll becausing this issue?

[Wayne Precious]

Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.

 

[Ross Carlson]

CLR.dll is part of the .NET framework. Maybe you could try reinstalling the .NET framework version 4.8.

[Wayne Precious]

thats what i thought, on it🙂

Thanks buddy

Edited March 23, 2021 at 06:13 PM by Wayne Precious

[Wayne Precious]

To fix this issue do the following

Click Start > Settings > UPDATE & SECURITY > Windows Update > View update history > Uninstall updates

Uninstall KB456283

and Uninstall KB4601554

Reboot the computer and vPilot will load.

 

[Roger Lynn]

Hi,
I too have this problem. Just installed Vpilot on a new computer. Same thing happens as described above. 

Was anything resolved? Looked for the windows updates to remove as stated above but could not find them, also looke for Net framework 4.8 but was told a newer version is installed

Any help much appreciated

Roger

[Philippe TORNE]

Hello,

Same problem as described here. Windows 11 fresh install (yesturday), latest vPilot version (2.4.8). Impossible to re-install .NET 4.8 cause system says a newer version is already installed. Tried the .NET repair tool provided by Microsoft without success.I don't find the above described update in my system. I am stuck and unable to launch vPilot. Could someone help me please ? Attached is the log from the Windows Events Observer. Thanks in advance.

AppName

vPilot.exe

AppVersion

3.4.8.0

AppTimeStamp

63a77fe0

ModuleName

clr.dll

ModuleVersion

4.8.9032.0

ModuleTimeStamp

6250a97e

ExceptionCode

c0000005

FaultingOffset

000f1803

ProcessId

0x2514

ProcessCreationTime

0x1d92c049dd2b7cc

AppPath

C:\vPilot\vPilot.exe

ModulePath

C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

IntegratorReportId

bc03d93b-1251-46d6-99e0-3b261ea6607c

PackageFullName

PackageRelativeAppId