Wayne Precious Posted March 22 Share Posted March 22 I have just installed vpilot and i am unable to load the application, it comes up with the following screen and then closes down. I have tried to uninstall and reinstall and still the same error. Any ideas please Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 22 Share Posted March 22 Have a look in the Windows event viewer to see if there are any errors shown there. They would be in the Application logs category: Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 22 Author Share Posted March 22 (edited) Log Name: Application Source: .NET Runtime Date: 22/03/2021 21:33:20 Event ID: 1023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: PITL Description: Application: vPilot.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1023</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-03-22T21:33:20.8903123Z" /> <EventRecordID>2034</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>PITL</Computer> <Security /> </System> <EventData> <Data>Application: vPilot.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506. </Data> </EventData> </Event> Edited March 22 by Wayne Precious Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 23 Share Posted March 23 That's a new one on me. Some googling suggests that this could be caused by antivirus software, or even failing hardware such as a bad memory stick. What are you using for A/V software? Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 Good Morning, thanks for coming back to me. The computer is brand new and i have just completed a memory scan and check which has completred without any errors, i am not getting any issue withg any of the other apps i am using. I use bit defender, i have disabled it and is still not working. Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 Fault bucket 1511528118914306802, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: vPilot.exe P2: 2.8.1.0 P3: 6022ee01 P4: clr.dll P5: 4.8.4341.0 P6: 6023024f P7: c0000005 P8: 000aefcb P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A83.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BAC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BDF.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vPilot.exe_b8161099a9563f861f57fdf3b97b175a375bf843_b28e207f_daa6af0a-cf68-425b-b5a2-afe91bdc2de0 Analysis symbol: Rechecking for solution: 0 Report Id: 65634249-79dc-4013-9671-6c5b1e74291e Report Status: 268435456 Hashed bucket: 293226840370e4a4d4fa06d0d3e6d2f2 Cab Guid: 0 Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 Faulting application name: vPilot.exe, version: 2.8.1.0, time stamp: 0x6022ee01Faulting module name: clr.dll, version: 4.8.4341.0, time stamp: 0x6023024f Exception code: 0xc0000005 Fault offset: 0x000aefcb Faulting process ID: 0x28f0 Faulting application start time: 0x01d71f62f9ea7a51 Faulting application path: C:\Users\Wayne.Precious\AppData\Local\vPilot\vPilot.exe Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll Report ID: 65634249-79dc-4013-9671-6c5b1e74291e Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 Could the clr.dll becausing this issue? Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 Application: vPilot.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506. Link to comment Share on other sites More sharing options...
Ross Carlson Posted March 23 Share Posted March 23 CLR.dll is part of the .NET framework. Maybe you could try reinstalling the .NET framework version 4.8. Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy Senior Controller, Boston Virtual ARTCC Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 (edited) thats what i thought, on it🙂 Thanks buddy Edited March 23 by Wayne Precious Link to comment Share on other sites More sharing options...
Wayne Precious Posted March 23 Author Share Posted March 23 To fix this issue do the following Click Start > Settings > UPDATE & SECURITY > Windows Update > View update history > Uninstall updates Uninstall KB456283 and Uninstall KB4601554 Reboot the computer and vPilot will load. Link to comment Share on other sites More sharing options...
Roger Lynn Posted June 25 Share Posted June 25 Hi, I too have this problem. Just installed Vpilot on a new computer. Same thing happens as described above. Was anything resolved? Looked for the windows updates to remove as stated above but could not find them, also looke for Net framework 4.8 but was told a newer version is installed Any help much appreciated Roger Link to comment Share on other sites More sharing options...
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