vPilot doesn't load

[Wayne Precious 0]

I have just installed vpilot and i am unable to load the application, it comes up with the following screen and then closes down. I have tried to uninstall and reinstall and still the same error.

Any ideas please

[Ross Carlson 170]

Have a look in the Windows event viewer to see if there are any errors shown there. They would be in the Application logs category:

[Wayne Precious 0]

Log Name:      Application
Source:        .NET Runtime
Date:          22/03/2021 21:33:20
Event ID:      1023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PITL
Description:
Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-22T21:33:20.8903123Z" />
    <EventRecordID>2034</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>PITL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.
</Data>
  </EventData>
</Event>

Edited March 22 by Wayne Precious

[Ross Carlson 170]

That's a new one on me. Some googling suggests that this could be caused by antivirus software, or even failing hardware such as a bad memory stick. What are you using for A/V software?

[Wayne Precious 0]

Good Morning, thanks for coming back to me.
The computer is brand new and i have just completed a memory scan and check which has completred without any errors, i am not getting any issue withg any of the other apps i am using.
I use bit defender, i have disabled it and is still not working.

 

[Wayne Precious 0]

Fault bucket 1511528118914306802, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vPilot.exe
P2: 2.8.1.0
P3: 6022ee01
P4: clr.dll
P5: 4.8.4341.0
P6: 6023024f
P7: c0000005
P8: 000aefcb
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A83.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BAC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBD.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BBF.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7BDF.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vPilot.exe_b8161099a9563f861f57fdf3b97b175a375bf843_b28e207f_daa6af0a-cf68-425b-b5a2-afe91bdc2de0

Analysis symbol:
Rechecking for solution: 0
Report Id: 65634249-79dc-4013-9671-6c5b1e74291e
Report Status: 268435456
Hashed bucket: 293226840370e4a4d4fa06d0d3e6d2f2
Cab Guid: 0

[Wayne Precious 0]

Faulting application name: vPilot.exe, version: 2.8.1.0, time stamp: 0x6022ee01
Faulting module name: clr.dll, version: 4.8.4341.0, time stamp: 0x6023024f
Exception code: 0xc0000005
Fault offset: 0x000aefcb
Faulting process ID: 0x28f0
Faulting application start time: 0x01d71f62f9ea7a51
Faulting application path: C:\Users\Wayne.Precious\AppData\Local\vPilot\vPilot.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report ID: 65634249-79dc-4013-9671-6c5b1e74291e
Faulting package full name:
Faulting package-relative application ID:

[Wayne Precious 0]

Could the clr.dll becausing this issue?

[Wayne Precious 0]

Application: vPilot.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7405EFCB (73FB0000) with exit code 80131506.

 

[Ross Carlson 170]

CLR.dll is part of the .NET framework. Maybe you could try reinstalling the .NET framework version 4.8.

[Wayne Precious 0]

thats what i thought, on it🙂

Thanks buddy

Edited March 23 by Wayne Precious

[Wayne Precious 0]

To fix this issue do the following

Click Start > Settings > UPDATE & SECURITY > Windows Update > View update history > Uninstall updates

Uninstall KB456283

and Uninstall KB4601554

Reboot the computer and vPilot will load.