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vPilot not reporting AC model


Felix Krohn
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Felix Krohn
Posted
Posted

Hi there,

 

for  little while now I have the issue that vPilot is not reporting my aircraft model. ATC has been asking few times, also on VatSpy it is not shown. However, I haven't changed anything in my settings. I tried to re-enter the aircraft model, but this also doesn't work. Yes, I have the latest version. Do you have any suggestions?

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Ross Carlson
Posted
Posted

It sounds like you're talking about the aircraft type code in your flight plan. How are you filing your flight plan?

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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  • 3 weeks later...
Felix Krohn
Posted
Posted

Sorry, it's been awhile since I was online...

 

I'm filing in vPilot. Upon clicking "connect", I'm asked my callsign and a/c type. Then, I just click on flight plan, file and send it.

 

The transmission of the a/c type to VATSIM has worked before, so I wonder where this issue comes from.

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Ross Carlson
Posted
Posted

I don't know exactly what you're saying. All I know is that vPilot works fine for thousands of users, so it's not a software issue with vPilot. I think I would need to see a real time example of what you're describing.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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Felix Krohn
Posted
Posted

I know it is working fpr most people, as it has worked for me.

 

I have some screenshots attached:

 

First one: This is where I choose my a/c type upon connecting with vPilot.

 

Usually you should see (e.g. in VatSpy) the a/c type of the pilot, as in the example with ANA2465 - in that case B738.

 

In my case, however, no a/c type is shown. And this is NOT an issue of VatSpy, as I am frequently asked by ATC which a/c type I'm flying! So, somehow vPilot is not reporting my chosen a/c type.

Issue1.jpg

Issue2.jpg

Issue3.jpg

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  • Board of Governors
Don Desfosse
Posted
Posted

I wonder if it has something to do with the aircraft equipment code being invalid?  Your last connection shows that you filed with an equipment code of B77L/H-L.  There is no such thing.  Try filing just with an L.  And if you want to denote that you're a heavy, you click the Heavy box in your flight plan window (if filing via vPilot) (or the Wake Category if filing via the VATSIM Prefile page).

Don Desfosse
Vice President, Operations

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Ross Carlson
Posted
Posted

Sounds like maybe an issue with the server messing up the flight plan equipment fields.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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Felix Krohn
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Posted (edited)
On 1/5/2022 at 3:57 PM, Don Desfosse said:

I wonder if it has something to do with the aircraft equipment code being invalid?  Your last connection shows that you filed with an equipment code of B77L/H-L.  There is no such thing.  Try filing just with an L.  And if you want to denote that you're a heavy, you click the Heavy box in your flight plan window (if filing via vPilot) (or the Wake Category if filing via the VATSIM Prefile page).

Okay - honestly, I have no idea, where that L or H comes from. Sorry, gotta read through that again. I'm not willingly putting the H there - when I'm a heavy, I just click the box in the vPilot as you described it.

 

Edit: I just looked at this suffix-thing. I never filed L as a suffix, neither did I file H. (So Suffix was empty) However, as I just filed the L as a suffix and resent the flightplan, it worked. Seems like the server messed some things up.

 

Thanks!

Edited by Felix Krohn
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Ross Carlson
Posted
Posted

When you file the flight plan from vPilot, are you checking the "Heavy Aircraft" checkbox? And what are you choosing from the "Equipment Suffix" dropdown?

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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  • 2 weeks later...
Felix Krohn
Posted
Posted

I am checking the heavy box when I fly heavy. Problem occured in both occasions. However, I left the equipment suffix empty. Now that I checked "L", it seems to be fine.

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Ross Carlson
Posted
Posted

What were you using before, instead of L ?

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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