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Unable to join Discord


Renzo Marcus
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Renzo Marcus
Posted
Posted

Hi there,

I was trying to join Discord, but it seems that the system that VATSIM uses is flagged by the Discord anti-spam system for abusive behaviour.

Is this a me issue or is this already known? Thanks!

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Nick Marinov
Posted
Posted
53 minutes ago, Renzo Marcus said:

Hi there,

I was trying to join Discord, but it seems that the system that VATSIM uses is flagged by the Discord anti-spam system for abusive behaviour.

Is this a me issue or is this already known? Thanks!

Hi Renzo,

The tech team is aware of the issue and is working on resolving this.

NICK MARINOV
Assistant to the Vice President
Europe, Middle East and Africa
Supervisor Team Leader

 

## [email protected]
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Christian Benton
Posted
Posted

Hello 

I can confirm i am also having this error today. 

Can we confirm this has been fixed ? 

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Tristan Proctor
Posted
Posted

Not fixed yet - still giving me the error.

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Gary Leaver
Posted
Posted

Ditto - still not fixed.

Gary L.

1246048

 

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Mats Edvin Aaro
Posted
Posted

We are aware and are trying to get it looked at by Discord. We will announce when it is back up.

Apologize for the inconvenience.

Mats Edvin Aarø
Assistant to the Vice President - Supervisors
VATSIM General Manager: Member Engagement
[email protected]

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Joshua Spiegel
Posted
Posted

Just tried joining and still having the same anti-spam warning

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Timothy Martin
Posted
Posted (edited)

The Discord still is inaccessible for new members (or members who have never joined it before).

Usually, joining a new Discord server is very easy with invite links. However, it seems instead that only users authorized by this bot can get in. (This has probably been done to create linkage between a VATSIM account and a Discord account?) Understandable, but unfortunately, this added complexity is the cause of the failures right now.

Somehow, that bot was flagged for acting spammy, and Discord have taken it out of service. I'm not sure what the process is to reinstate/republish a bot is.

Would it be possible to invite users manually until this is fixed?

Just in case it helps debugging, here's a video of my experience using the invite bot. You'll see the initial invite attempt by the bot is dependent on cookies being set. Otherwise, clicking the "Get Started" button does nothing.

Edited by Timothy Martin
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  • Board of Governors
Don Desfosse
Posted
Posted

I won't speak for the Tech team, as it is theirs to answer, but I'll just give my opinion.  With over 200 new registrations a day, I don't think it's reasonable to go to a manual registration invitation process.  I, and many others, hope Discord will resolve this issue for us soon.  

Don Desfosse
Vice President, Operations

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Timothy Martin
Posted
Posted

This issue seems to have been resolved. Thanks to those working behind the scenes!

image.png.44ee747122eb45e01c7a30ae49453544.png

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  • 9 months later...
Andrey Rioja
Posted
Posted

Hello, I lost my discord account, I have a new one but I can not link someone could help me? 

Regards

Andrey Rioja

VATSIM ID   1102144

 

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