Jack Devonshire Posted January 29, 2022 at 05:42 PM Posted January 29, 2022 at 05:42 PM Hi, I've wanted to join VatSim for some time now. I registered a month or two back (maybe more) however the training scheduling software - I believe - was broken so I couldn't register for a cohort to learn the basics of ATC. I've just tried to log back in to VatSimUk's website to retry this, however my account has been suspended for some reason. Could anyone provide any assistance and maybe give me some tips on getting involved? Thanks, Jack. Link to comment Share on other sites More sharing options...
Ryan Bentley Posted January 29, 2022 at 07:53 PM Posted January 29, 2022 at 07:53 PM Hi, If your account was marked as inactive you can reactivate it here: myVATSIM If your account is suspended, or you are unable to reactivate it via myVATSIM, you can contact the VATSIM Membership Dept here: VATSIM Support As far as VATSIM UK issues go, here is a link to their Helpdesk: VATSIM UK Support Centre Ryan Bentley VATSIM Senior Developer [email protected] Link to comment Share on other sites More sharing options...
Board of Governors Don Desfosse Posted January 30, 2022 at 02:16 AM Board of Governors Posted January 30, 2022 at 02:16 AM Jack, Your account is indeed inactive because you have not yet completed the New Member Orientation. Before you are able to log onto the online VATSIM servers, you must review the New Member Orientation Course and then pass a short exam. After successfully passing the exam, your account status will become active, and you may log on.If you are looking for your New Member orientation, please login to my.vatsim.net and click on the link that is shown immediately after login.If you are looking for your New Member exam, please login to my.vatsim.net and look toward the bottom of the menu on the left for the "My Exams" menu item. The exam will be available for retake one hour after any unsuccessful attempt. That's for VATSIM. As Ryan mentioned, if you are having issues with VATUK, you'll have to contact them. I don't know their system, but it would not shock me if they restrict your ability to log in or do anything until your VATSIM membership becomes active. Don Desfosse Vice President, Operations Link to comment Share on other sites More sharing options...
Recommended Posts