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Error when launching VPilot for the first time


Phillip Turner
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image.png.5d0350ab2d5b15acd76cef8f8f7cf000.png

 

Here's the error. I'm running as admin, the folder has full permission and I've allowed the app through the firewall and I can't get around this. I've installed on my F drive because I don't want ancillary apps on the same drive as my OS. I feel like that shouldn't be an issue. Any troubleshooting around this?

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I'm afraid I'm stumped. Something is preventing vPilot from creating the "vPilot Files" folder in your documents folder. (Or preventing it from accessing that folder, if it already exists.)

Edit: does the folder already exist? If so, try deleting it.

Edited by Ross Carlson

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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14 hours ago, Ross Carlson said:

I'm afraid I'm stumped. Something is preventing vPilot from creating the "vPilot Files" folder in your documents folder. (Or preventing it from accessing that folder, if it already exists.)

Edit: does the folder already exist? If so, try deleting it.

There is no folder labeled "Vpilot files". I looked in the C drive under documents and there isn't anything there. I'm not sure why the program is looking in the C drive when the installation path is to the F drive. Here's what my full VPilot file looks like in F Drive.

image.thumb.png.f74489b37e0ae35c52b9a4d0735cdeed.png

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The app installs to the F: drive, but vPilot still makes a folder under your main Documents folder for storing things like debug logs and to provide a common place to store VMR files. (Though you can put VMR files anywhere.) When vPilot starts up, it tries to create this folder if it doesn't already exist, and that's what is failing. Perhaps you could try manually creating the folder yourself.

Developer: vPilot, VRC, vSTARS, vERAM, VAT-Spy

Senior Controller, Boston Virtual ARTCC

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1 hour ago, Ross Carlson said:

The app installs to the F: drive, but vPilot still makes a folder under your main Documents folder for storing things like debug logs and to provide a common place to store VMR files. (Though you can put VMR files anywhere.) When vPilot starts up, it tries to create this folder if it doesn't already exist, and that's what is failing. Perhaps you could try manually creating the folder yourself.

Ok, that fixed it. Literally just created a "vPilot Files" folder  in the :C/users/(username)/documents path and it started up finally. Looks like for whatever reason the installer wasn't placing that folder. Thanks for the help!

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